Incident Management vs. Incident Support

FEMA is never in command of an incident, so the FEMA incident-level structure is established within a Unified Coordination Group (UCG) that contains the same essential command and general staff elements typically found in a traditional ICS structure.

The IOF or JFO becomes FEMA’s “incident command post” where incident management takes place. The RRCC and NRCC provide incident support to the IOF or JFO, i.e., the FEMA incident level.

Incident ManagementIncident Support
  • Done at the incident level
    • IOF
    • JFO
  • Done at the FEMA regional or national level
    • RRCC
    • NRCC
  • Employs resources
  • Deploys resources
  • Establishes incident priorities and objectives and collaboration with response partners
  • Provides policy guidance and strategic direction
 
  • Synchronizes government response messaging ensuring "one voice"