Purpose: To assess, inform, and report (AIR) in assistance to disaster survivors and expedite their recovery process.
Disaster Survivor Assistance (DSA), formerly known as Community Relations, is a program performed by the Operation Section's Disaster Survivor Assistance Branch. The DSA program supports the AIR mission and aims to expedite the recovery process of disaster survivors by providing them in-person, tailored guidance, and services to resolve their immediate and emerging needs, and identifying the needs of the whole community.
Functions of a DSA Team (DSAT) include:
- Supporting AIR mission
- Providing on-site registration
- Providing updates on status of the survivor's case
- Performing on-the-spot needs assessment
- Making referrals to OFAs and whole community partners
- Identifying critical messaging needs and coordinating with External Affairs
