Step 3: Determine a Course of Action and Ensure Adequate Support

Stakeholders collaborate to develop a course of action for resolving each known issue. This involves defining a desired end state; creating objectives, tasks, and metrics to measure success; as well as identifying necessary resources. Once this is done, stakeholders work together to gather the resources necessary for implementation.

Tips for Developing a Course of Action

  • Integrate input from all stakeholders
  • Be mindful of statutes, regulations, and authorities
  • Develop multiple options to compare and combine
  • Keep it simple
  • Make it measurable

Remember: A successful course of action focuses on an identified issue or barrier, identifies the resource it needs, and facilitates interventions that close the distance between the need and the resource required.

Stakeholders sitting at long table
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