Adjuster Challenges

One of the biggest challenges facing a flood adjuster is explaining to customers what is covered and not covered in basements. It can be just as challenging to properly apply the required coverage restrictions to basement buildings.

This course will define basements and what is and is not covered in a basement according to the National Flood Insurance Program. Let's look first at how the NFIP defines a basement.

Photo of an adjuster in a basement with clipboard looking up at the ceiling.
silhouette of a video camera

When you select the link, a new web page will open. Once you have finished watching the video, close the page to return to the course and select the forward arrow to continue.