Course Overview, Course Goal, and Objectives

Welcome to the FEMA Grants Portal - Transparency at Every Step course.

This course will provide in-depth training to Recipients and Applicants to bring clarity to the Public Assistance process, specifically regarding the use of the Public Assistance Grants Portal. The course will cover all information needed to substantiate a project in Grants Portal, including the documentation required for each phase of the Public Assistance process. By the end of the course, State, Local, Tribal, and Territorial Recipients and Applicants will be able to use Grants Portal as it pertains to the Public Assistance Program.

Upon completion of this course, participants will be able to:

  • Demonstrate the benefits of transparency by using Grants Portal
  • Explain how the Recipient and the Applicant can use Grants Portal to review and manage projects throughout their life cycle
  • Describe the user-friendly approach to navigating Grants Portal
Lesson 1 Overview and Objectives

This lesson provides an overview of administrative requirements, course goal and objectives, and provides an overview of the management and coordination capabilities of Grants Portal.

Upon completion of this lesson, participants will be able to:

  • Identify administrative requirements of the course
  • State the goals and objectives of the course
  • Describe the Grants Portal capabilities and benefits
Grants Portal

FEMA developed the Grants Portal to streamline the Public Assistance process and facilitate collaboration between FEMA, Recipient, and the Applicant. The system benefits the Recipient and the Applicant in the following ways:

  • Facilitates full project visibility
    • Sign in to their account and view their project status during the Public Assistance process
  • Enhances coordination and communication
    • Communicate with and set up meetings with their Program Delivery Manager via Grants Portal
  • Streamlines work
    • Upload all work and documentation related to the Applicant's project into Grants Portal. It also sends automatic notifications when there are tasks to complete
  • Improves document collection and retention
    • Upload pertinent documentation and store it in the system for future use. These can be updated at any time
Grants Portal Sign In Page. Please refer to Appendix 1-1 for full description.
Grants Portal as It Pertains to Public Assistance

The Recipient and the Applicant can use the Grants Portal to complete a wide range of tasks during the Public Assistance process, such as:

  • Set up and manage organizational details
    • Add personnel
    • Upload documents
    • Assign staff
    • Collect and receive information from FEMA
    • Submit supporting documentation in one consolidated location
  • Submit and manage Requests for Public Assistance
  • Review the Damage Description and Dimensions
  • Scope and cost a project
  • Monitor project status
  • Review and approve projects
Administrative Management of Grants Portal

FEMA provides an easy three-step process for the Recipient and Applicants to obtain access to the Grants Portal.

  1. FEMA grants access to the Recipient
  2. The Recipient grants access to the Applicant
  3. The Recipient and Applicant manage their personnel
Grants Portal Invitation Email. Please refer to Appendix 1-2 for full description.
Support Hotline for Grants Portal
The Grants Portal also has a support hotline, which can be reached at 1-866-337-8448. A Recipient or Applicant should use this if they have any questions about Grants Portal.
people at a call center
Lesson 1 Summary

This lesson provided an overview of the administrative requirements, goals, and objectives of the course as well as an overview of the management and coordination capabilities of the Grants Portal.

The next lesson provides an overview of the capabilities of Grants Portal including account management.

Lesson 2 Overview and Objectives

This lesson provides an overview of the capabilities of the Grants Portal and covers the necessary information to establish and manage profile accounts. This lesson also describes information management in the Grants Portal including receiving notifications and uploading required documentation.

Upon completion of this lesson, participants will be able to:

  • Describe various procedures for profile account initiation within Grants Portal
  • Review best practices for account management within Grants Portal
Technical Capabilities of Grants Portal

Grants Portal is a web-based project tracking system used by FEMA and its stakeholders. Grants Portal acts as a collection and retention center for documentation required by FEMA for an Applicant to obtain grant funding.

Grants Portal:

  • Facilitates full project visibility
  • Enhances coordination and communication
  • Streamlines work
  • Improves document collection and retention

FEMA recommends Recipients and Applicants use the Internet browser Mozilla Firefox to fully utilize all technical capabilities and to ensure optimal performance of Grants Portal.

Grants Portal: Full Project Visibility
Within Grants Portal, both Recipient and Applicant can view the status of projects. Grants Portal shows if FEMA is reviewing the project, if FEMA ordered a site inspection, and if FEMA obligated or denied a project.
Grants Portal Full Project Visibility Screenshot. Please refer to Appendix 2-1 for full description.
Grants Portal: Coordination and Communication

Grants Portal allows FEMA, Recipient, and Applicant to communicate and coordinate with one another on all tasks related to the Applicant's project. Some examples are as follows:

  • The Program Delivery Manager creates and sends calendar updates for meetings, such as the Recovery Scoping Meeting, via Grants Portal
  • The Program Delivery Manager submits Essential Elements of Information and Requests for Information via Grants Portal
  • The system notifies the Applicant of the new tasks through the notification bell
Grants Portal: Streamlined Work

Grants Portal streamlines work and provides a central location in which all participating parties carry out their tasks. These capabilities include:

  • Setting up and managing organizational details in advance of an event
    • Adding personnel
    • Uploading insurance documents
    • Assigning staff
    • Collecting and receiving information from FEMA
    • Submitting supporting documentation in one consolidated location
  • Submitting and managing Requests for Public Assistance
  • Reviewing and signing the Damage Description and Dimensions
  • Scoping and costing a project
  • Reviewing and signing the scope of work and cost estimate
  • Monitoring a project's status
  • Reviewing and approving submitted grants
Grants Portal: Documentation Collection and Retention

Applicants can also upload and store documentation in the system at any time before a disaster is declared. When an event occurs and they have an approved Request for Public Assistance, then the Applicant receives an Event Profile and can upload information that pertains to that event.

Documentation may include:

  • Payroll policies
  • Insurance policies
  • Mutual Aid agreements, if applicable
  • Purchasing/procurement policies
Grants Portal Document Uploader Screenshot. Please refer to Appendix 2-2 for full description.
Obtaining Access to Grants Portal

As discussed in the previous lesson, FEMA provides an easy three-step process for Recipient and Applicants to obtain access to Grants Portal and create an organization account:

  1. FEMA grants access to the Recipient
  2. Recipient grants access to the Applicant
  3. Recipient and Applicant manages their personnel
Grants Portal Organization Account (1 of 2)

The organization account is a central location where Public Assistance processes are documented and monitored, as well as a tool that FEMA, Recipient, and Applicant can use to interact with each other. This centralized workspace greatly facilitates the Public Assistance process.

The first step to set up an organization account for both the Recipient and Applicant occurs after FEMA and the Recipient have their initial meeting. This occurs at the beginning of an incident for Recipients and Applicants who have not already created an account in Grants Portal or who have not received an invite during a non-event.

Grants Portal Organization Account (2 of 2)

Once FEMA has established the Recipient account, the Recipient will send the Applicant an invitation via Grants Portal that will send an email:

  • The Applicant should regularly check their email they provided to the Recipient

The Applicant should:

  • Open the email that was generated from Grants Portal with the email address of support@pagrants.fema.gov
  • Read the email thoroughly
  • Select the link in the text to begin creating an organization account

To create and submit an organization account request, an Applicant must provide the following information in Grants Portal:

  • Organization information
  • Contact information
  • Location information
  • Applicable counties
Obtaining Access to Grants Portal: FEMA to Recipient

Recipients receive initial access to Grants Portal once an event occurs.

Once the Recipient selects the link in their email, the hyperlink brings them to the Grants Portal site to register their organization. The first screen asks for the Recipient to input their basic information.

Directions for inputting basic information:

  • Ensure the requesting organization is correct
  • Input the organization name (e.g., Georgia Emergency Management Agency)
  • Select the type of organization represented (e.g., State government, U.S. Territory or possession, or Native American Tribal government)
  • Enter the organization Dun and Bradstreet (DUNS) number
  • Select the "Next" button to move onto the next screen when ready
Grants Portal Add Your Organization Screenshot. Please refer to Appendix 2-3 for full description.
Obtaining Access to Grants Portal: Recipient to Applicant (1 of 2)

Agencies, private nonprofits, and other organizations who incurred costs or damages related to the incident attend the Applicant Briefing, led by the Recipient.

The Recipient is responsible for collecting the Applicant's name, agency name, phone number, and email address on a sign-in sheet.

The Recipient then uses their rights granted by FEMA to invite or directly enter Applicants into Grants Portal. Applicants should regularly check the email for the invitation or notification to join Grants Portal.

Sign-In Sheet. Date: (blank). Table column headers: Name, Agency, Phone #, Email Address. All columns are blank.
Obtaining Access to Grants Portal: Recipient to Applicant (2 of 2)

Once the Applicant selects the link in their email, the hyperlink brings them to the Grants Portal site to register their organization. The first screen asks the Applicant to input their basic information.

Directions for inputting basic information:

  • Ensure the requesting organization is correct
  • Input the organization name (e.g., Dallas, City of)
  • Select the type of organization represented (e.g., City, County, Private Nonprofit)
  • Enter the organization DUNS number
  • Select the "Next" button to move onto the next screen when ready

After Applicants create an account, the Recipient must approve it. Grants Portal sends an organization account request email to Recipients that informs them that a request was added to their workflow.

Note: The process by which the Recipient Invites Applicants to join Grants Portal will be discussed later in this lesson.

Grants Portal Organization Account Setup: Basic Information. Please refer to Appendix 2-4 for full description.
Grants Portal Organization Account: Contact Information

Once the Applicant selects the "Next" button on the screen asking for basic information, a new screen loads asking for the organizations primary contact information.

Directions to enter primary contact information:

  • Enter first name
  • Enter last name
  • Enter title
  • Enter phone number
  • Enter primary email
  • Either select the "Next" button to move onto the next screen when ready, or enter information for an alternate contact

The contact information section also allows the Applicant to input information for an alternate contact. The alternate contact should be someone who can act as the primary contact if the primary contact is unavailable.

Directions to enter alternate contact information:

  • Enter first name
  • Enter last name
  • Enter title
  • Enter phone number
  • Enter email
  • Select the "Next" button to move onto the next screen when ready
Grants Portal Organization Account Setup: Contact Information Request. Please refer to Appendix 2-5 for full description.
Grants Portal Organization Account: Organization Location (1 of 2)

Grants Portal directs the Applicant to the organization location screen once they select the "Next" button on the contact information screen.

The Applicant enters the primary location address of their organization. The Applicant also inputs their mailing address, but only if it differs from the primary location address (e.g., An Applicant who has a P.O. Box should provide this information as their mailing address).

Directions to enter primary location of your organization:

  • Enter address 1 of the organization's location (e.g., 500 C Street SW)
  • Enter address 2 of the organization's location, as needed (e.g., Suite 400)
  • Enter the city in which the organization resides
  • Enter the state in which the city is located
  • Enter the zip code of the organization's location
  • Enter the county of the organization's location
  • Either select the "Next" button to move onto the next screen when ready, or enter information for a mailing address, as needed
Grants Portal Organization Account Setup: Organization Location Request. Please refer to Appendix 2-6 for full description.
Grants Portal Organization Account: Organization Location (2 of 2)

If an Applicant's organization has a different mailing address than the primary address of the organization, they also input the mailing address.

Directions to enter the organization's mailing:

  • Enter the organization's address 1 of where it receives mail (e.g., P.O. Box 45)
  • Enter the organization's address 2 of where it receives mail, as needed (e.g., 500 C Street SW)
  • Enter the city in which the organization resides
  • Enter the state in which the city is located
  • Enter the zip code of the organization's location
  • Enter the county of the organization's location
  • Select the "Next" button to move onto the next screen when ready
Grants Portal Organization Account: Facilities Location

Once the Applicant selects the "Next" button, Grants Portal takes them to the facilities location section. Here, the Applicant adds the county location of their facilities or counties in which they have responsibility for activities. Organizations that have Statewide responsibilities have different steps to take than organizations that have facilities or responsibility for activities in a limited number of counties.

Directions for organizations who have statewide responsibilities:

  • Select the "Mark Statewide" button
  • Select the "Next" button to move onto the next screen when ready

Directions for organizations that have facilities or responsibility for activities in a limited number of counties:

  • Select the "Add" button next to the counties the organization has either facilities in or responsibility for activities
  • Select the "Next" button to move onto the next screen when ready
Grants Portal Organization Account Setup: Facilities Location Request. Please refer to Appendix 2-7 for full description.
Grants Portal Organization Account: Complete Access Request

When selecting the "Next" button, Grants Portal loads a page that completes the access request. The Applicant reviews the information on the page to make sure it is correct.

To review organization information:

  • Read the information provided on the screen and ensure it is all correct
  • If any information is incorrect, use the "Previous" button to go back to the section which needs editing
  • Select the "Submit" button at the bottom of the webpage
Grants Portal Organization Account Setup: Complete. Please refer to Appendix 2-8 for full description.
Grants Portal Organization Account: Completion (1 of 2)

Once the Applicant selects the "Submit" button, a congratulations screen appears. The Applicant has completed their organization account.

Recipients:

  • Upon completion, Grants Portal sends a message and task to FEMA personnel, indicating that the Recipient completed their organization account
  • Grants Portal immediately sends an email to the Recipient that states they successfully initiated an organization account request
  • FEMA then reviews the organization account request, approves it, and Grants Portal sends the Recipient an email which prompts them to add additional personnel.
Grants Portal Organization Account Setup: Completion Email. Please refer to Appendix 2-9 for full description.
Grants Portal Organization Account: Completion (2 of 2)

Applicants:

  • Upon completion, Grants Portal sends a message and task to the Recipient, indicating that the Applicant completed their organization account
  • Grants Portal immediately sends an email to the Applicant that states they successfully initiated an organization account request
  • The Recipient reviews the organization account request and approves it
  • Grants Portal sends another email to the Applicant prompting them to create their account and add personnel
Grants Portal Organization Account Setup: Completion Email. Please refer to Appendix 2-9 for full description.
Grants Portal Organization Account: Video Example

Please watch the video to review how to create and submit a Grants Portal organization account request.

Grants Portal Account Activation

Once an organization account is successfully created, the Applicant will be able to create individual user accounts. The individual user accounts are the entry point where most of the work is conducted. Grants Portal will send emails containing log in information to each new user, where they will need to follow the instructions to log into the system.

The subsequent slides outline the activation process.

Activating a Grants Portal Account: Activation Email

The next step in acquiring access to Grants Portal is setting up a personal Grants Portal account.

Recipients:

Recipient personnel will receive an email with a username and temporary password which they use to log in to Grants Portal.

Applicants:

Upon obtaining Recipient approval for the organization account, individual users receive an email with a username and temporary password which they use to log in to Grants Portal.

Directions to activate Grants Portal account:

  • Open the email from FEMA
  • Review the email and take note of the username and temporary password
  • Select the link that says to sign in with the temporary password.
Grants Portal Account Activation Email. Please refer to Appendix 2-10 for full description.
Activating a Grants Portal Account: Welcome Screen

When the individual user selects the link in their email, it brings them to Grants Portal to set up their account.

Directions to activate a Grants Portal account:

  • Read the screen that welcomes the user
  • Select the "Next" button to move to the next screen when ready
Grants Portal Account Activation: Welcome. Please refer to Appendix 2-11 for full description.
Activating a Grants Portal Account: Choosing a Password

After the individual user selects the "Next" button, Grants Portal directs them to a screen that allows them to set up the password for their account.

Directions to create a password:

  • Ensure the username is correct
  • Choose and enter a password
    • The password must be at least eight characters long
    • The password may include uppercase and lowercase characters, numbers, punctuation marks, and symbols
  • Re-enter the password to confirm it
  • Select the "Next" button to move to the next screen when ready
Grants Portal Account Activation: Password. Please refer to Appendix 2-12 for full description.
Activating a Grants Portal Account: Selecting a Security Question

Selecting the "Next" button brings the individual user to a screen that asks the individual user to select a security question and answer.

Directions for setting a security question and answer:

  • Select a security question (e.g., What is your oldest sibling's middle name?)
  • Enter a personal answer to the question
  • Re-enter the security answer to confirm it
  • Select the "Next" button
Grants Portal Account Activation: Security Question. Please refer to Appendix 2-13 for full description.
Activating a Grants Portal Account: Review Screen

After the individual user selects the "Next" button they review the information provided to activate their Grants Portal account.

Directions to review activation information:

  • Review the username
  • Ensure that the password is correct
  • Review the security question
  • Ensure the security question answer is correct
Grants Portal Account Activation: Finalize Account Review. Please refer to Appendix 2-14 for full description.
Activating a Grants Portal Account: Congratulations Screen
Selecting the "Next" button brings the individual user to the final activation screen. This screen congratulates the individual user for activating their account. The individual user now has access to Grants Portal.
Grants Portal Account Activation: Congratulations Screen. Header: Grants Portal logo. Congratulations! Your account has been activated. Use the button below to continue. Return to Login Screen button.
Activating a Grants Portal Account: Video Example

Please watch the video to review how to set up a Grants Portal account.

Logging in to Grants Portal

Once a Recipient or Applicant sets up their organization account and completes their personal account, they can sign in to Grants Portal.

Directions to sign in to Grants Portal:

  • Open an Internet browser
  • Select the Internet browser's address bar and type in the Grants Portal website.
  • Type in the individual user username
  • Type in the individual user password
  • Select the "Sign In" button
Grants Portal Sign In Screen. Please refer to Appendix 2-15 for full description.
Logging in to Grants Portal: Privacy Notice Pop-Up

After selecting the "Sign In" button, a pop-up window with a privacy notice window will appear. The privacy notice informs the individual user that FEMA collects the information in Grants Portal for grants purposes.

Directions to access Grants Portal:

  • Read the privacy notice
  • Select the "Accept" button
Grants Portal Privacy Notice Pop-Up. Please refer to Appendix 2-16 for full description.
Logging in to Grants Portal: Attention Pop-Up

After selecting the "Accept" button, a pop-up window with an attention notice will appear. The attention notice informs the individual user that they are accessing a United States Government information system.

Directions to access Grants Portal:

  • Read the attention notice
  • Select the "Accept" button
Grants Portal Attention Pop-Up. Please refer to Appendix 2-17 for full description.
Grants Portal Dashboard

After the account setup process is complete, the individual user will be taken to the Grants Portal Dashboard. This is the main screen where the individual user will be able to navigate to other parts of Grants Portal.

It is important to note that the Dashboard is completely customizable depending on the user's preference. There will be more information on customizing the Grants Portal Dashboard in a later lesson of this course.

Grants Portal Dashboard. Please refer to Appendix 2-18 for full description.
Inviting an Applicant to the Grants Portal (1 of 5)

After an incident occurs and the President declares an emergency or major disaster, Recipients hold an Applicant Briefing. At this meeting, the Recipient collects information from attendees. They then use the information to invite the Applicants to create organization accounts and personnel accounts in Grants Portal.

Directions to invite an Applicant to the Grants Portal:

  • Select the "My Organization" tab on the left side of the dashboard
  • Select the "Organization Profile" under the "My Organization" tab
Grants Portal My Organization Profile Recipient Page. Please refer to Appendix 2-19 for full description.
Inviting the Applicant to the Grants Portal (2 of 5)

Once Grants Portal loads the "Organization Profile," the Recipient then manages their subrecipient organizations' profiles to add an Applicant.

Directions to invite an Applicant to the Grants Portal:

  • Select the "Manage" button to the right of the subrecipient organization profiles drop-down list
Grants Portal My Organization Profile Recipient Page. Please refer to Appendix 2-19 for full description.
Inviting the Applicant to the Grants Portal (3 of 5)

After the Recipient selects the "Manage" button, the "Subrecipient Organization Profiles" page loads.

Directions to invite an Applicant to the Grants Portal:

  • Select the "New Organization" button
  • Select "Invite" from the drop-down list
Grants Portal Subrecipient Organization Profiles Page. Please refer to Appendix 2-20 for full description.
Inviting the Applicant to the Grants Portal (4 of 5)

After the Recipient selects "Invite" in the drop-down list, Grants Portal directs them to the "Invite Organization" page.

Directions to invite an Applicant to the Grants Portal:

  • Review the requesting organization to ensure the Recipient's organization is inviting the Applicant
  • Select the text box next to "Organization Name" and input the Applicant's organization
  • Select the drop-down list next to "Type" and choose the appropriate type of organization to represent the Applicant
  • Select the text box next to "First Name" and enter the contact's first name (i.e., The person who attended the Applicant Briefing)
  • Select the text box next to "Last Name" and enter the contact's last name
  • Select the text box next to "Phone Number" and enter the contact's phone number
  • Select the text box next to "Email" and enter the contact's email
  • Select the "Save" button in the top-right corner of Grants Portal once done entering information
Grants Portal Invite Organization Page. Please refer to Appendix 2-21 for full description.
Inviting the Applicant to the Grants Portal (5 of 5)

After saving the invitation, Grants Portal automatically sends an email invitation to the Applicant. Grants Portal also loads the "Organization Invitation" page for the Recipient to review the information input for the Applicant.

Directions to invite an Applicant to the Grants Portal:

  • Review the information to ensure all information is correct
Grants Portal Organization Invitation Page. Please refer to Appendix 2-22 for full description.
Inviting the Applicant to Grants Portal: Video Example

Please watch the video to review how to invite the Applicant to Grants Portal.

Reviewing the Applicant's Organization Account Request (1 of 5)

 

After the Applicant completes the organization account request, Grants Portal notifies the Recipient that they have an organization account request task to complete in Grants Portal.

Directions to review the Applicant's organization account:

  • Read the email
  • Select the link in the email to go to Grants Portal
  • Sign in to Grants Portal
Grants Portal Email Notification. Please refer to Appendix 2-23 for full description.
Reviewing the Applicant's Organization Account Request (2 of 5)

After the Recipient selects the link in their email and signs in to Grants Portal, they navigate to the "Invitations and Requests" tab.

Directions to review the Applicant's organization account:

  • Select the "Subrecipients" tab on the left side of Grants Portal
  • Select the "Invitations and Requests" tab located under "Subrecipients"
  • Select the magnifying glass next to the name of the organization for the organization account you want to review
Grants Portal Invitations and Requests Page. Please refer to Appendix 2-24 for full description.
Reviewing the Applicant's Organization Account Request (3 of 5)

Grants Portal loads the "Organization Request" page once the Recipient selects the magnifying glass. Here, the Recipient reviews an organization's information and navigates to the organization's workflow.

Directions to review the Applicant's organization account:

  • Review the organization's information
  • Select the link next to "Workflow"
Grants Portal Organization Request Page. Please refer to Appendix 2-25 for full description.
Reviewing the Applicant's Organization Account Request (4 of 5)

After the Recipient selects the link next to "Workflow," Grants Portal directs the Recipient to the "Workflow Details" page. The Recipient approves or rejects the organization account request at this time.

Directions to review the Applicant's organization account:

  • Review the workflow information and type-specific information on the screen
  • Select the "Approve" button at the top right of the screen if the organization account is approved
  • Select the "Reject" button at the top right of the screen if the organization account is not approved
Grants Portal Workflow Details Page. Please refer to Appendix 2-26 for full description.
Reviewing the Applicant's Organization Account Request (5 of 5)

Once the Recipient either chooses to accept or reject the organization account request, a pop-up window appears asking if the Recipient is sure of their determination.

Directions to review the Applicant's organization account:

  • Select the "Yes" button in the pop-up window

Once the Recipient approves the Applicant's organization account, Grants Portal sends the Applicant an email with a username and temporary password to set up their personal account.

Grants Portal Account Request Approval Pop-Up. Please refer to Appendix 2-27 for full description.
Reviewing the Organization Account Request: Video Example

Please watch the video on reviewing the organization account request submitted by the Applicant.

Creating an Organization Profile for the Applicant

A second way for the Recipient to invite an Applicant to the Grants Portal is by creating an organization account for them. This typically occurs if the Applicant does not have access to the internet or cannot complete the organization account for another reason.

Directions to add an organization account for Applicants:

  • Select the "My Tasks" tab on the left side of the screen
  • Select the "Subrecipients" tab under "My Tasks"
  • Select the "Organization Profiles" tab under "Subrecipients"
  • Select the "New Organization" button in the top-right corner of Grants Portal

After the Recipient completes the organization account, the Applicant receives an email which states that the Recipient approved their organization account and provides them with a username and temporary password.

Grants Portal Subrecipient Organization Profiles Page for Applicant. Please refer to Appendix 2-28 for full description.
Creating an Organization Account for the Applicant: Video Example

Please watch the video to review how to create an organization account for the Applicant.

Inviting Multiple Applicant Organizations (1 of 11)

Recipients have a third option to invite Applicants to join Grants Portal. This option is helpful when a Recipient wants to invite multiple Applicants at once.

This most often occurs after the Applicant Briefing. A Recipient has numerous organizations to invite once they collect information on the sign-in sheet at the briefing.

Sign-In Sheet. Date: (blank). Table column headers: Name, Agency, Phone #, Email Address. All columns are blank.
Inviting Multiple Applicant Organizations (2 of 11)

To begin inviting multiple Applicants to join Grants Portal, the Recipient signs in to Grants Portal and navigates to the "Subrecipient Organization Profiles" page.

Directions to invite multiple Applicants to join Grants Portal:

  • Sign in to Grants Portal
  • Select the "My Organization" tab on the left side of Grants Portal
  • Select the "Organization Profile" tab under "My Organization"
  • Select the "Manage" button to the right of the Subrecipient organization profiles drop-down list
Grants Portal My Organization Profile Recipient Page. Please refer to Appendix 2-19 for full description.
Inviting Multiple Applicant Organizations (3 of 11)

Once the "Subrecipient Organization Profiles" page loads, the Recipient begins the process of importing the list of the Applicants they want to invite to Grants Portal.

Directions to invite multiple Applicants to join Grants Portal:

  • Select the "New Organization" button in the top-right corner of Grants Portal
  • Select "Import" from the drop-down list
Grants Portal Subrecipient Profile, import menu. Please refer to Appendix 3-35 for full image description.
Inviting Multiple Applicant Organizations (4 of 11)

Once the Recipient selects "Import" in the drop-down list, Grants Portal directs them to the "Import Organization Invitation" page. The Recipient downloads the invitation template and uploads it to Grants Portal.

Directions to invite multiple Applicants to join Grants Portal:

  • Select the "Download Template" button in the top-right corner of Grants Portal
Grants Portal Import Organization Invitation Page. Please refer to Appendix 2-29 for full description.
Inviting Multiple Applicant Organizations (5 of 11)

A pop-up window appears once the Recipient selects the "Download Template" button asking the Recipient to open the spreadsheet which holds the template.

Directions to invite multiple Applicants to join Grants Portal:

  • Select the "OK" button in the pop-up window
Grants Portal Organization Invite Template Pop-Up. Please refer to Appendix 2-30 for full description.
Inviting Multiple Applicant Organizations (6 of 11)

The template opens in Microsoft Excel once the Recipient selects "OK" in the pop-up window. The Recipient enables editing of the document before they populate the spreadsheet. The Recipient then inputs the following information into the template for the multiple organizations they want to invite to Grants Portal:

  • Organization name
  • Organization type
  • Contact's first name
  • Contact's last name
  • Contact's email
  • Contact's phone number

Directions to invite multiple Applicants to join Grants Portal:

  • Select the "Enable Editing" button in the task bar
  • Enter the appropriate information for all organizations to be invited to Grants Portal
  • Save the template as a file that can be uploaded later
  • Exit out of the file
Grants Portal Organization Invite Excel Spreadsheet. Please refer to Appendix 2-31 for full description.
Inviting Multiple Applicant Organizations (7 of 11)

After completing and saving the organization invitation template, the Recipient navigates back into Grants Portal to the "Import Organization Invitation" page.

Directions to invite multiple Applicants to join Grants Portal:

  • Navigate to the "Import Organization Invitation" page in Grants Portal
  • Select the "Upload Spreadsheet" in the top-right corner of Grants Portal
Grants Portal Import Organization Invitation Page. Please refer to Appendix 2-29 for full description.
Inviting Multiple Applicant Organizations (8 of 11)

The File Explorer window then pops up. The Recipient navigates their files to find the saved file. The completed template can now be uploaded into Grants Portal.

Directions to invite multiple Applicants to join Grants Portal:

  • Navigate File Explorer to find the saved completed template
  • Select the file that holds the organizations' information.
  • Select the "Open" button
Grants Portal File Upload Pop-Up. Please refer to Appendix 2-32 for full description.
Inviting Multiple Applicant Organizations (9 of 11)

After the Recipient selects the "Open" button, a row appears under "Import History" in the "Import Organization" page. The row is highlighted in blue. The Recipient continues the process to upload the information from the document into Grants Portal.

Directions to invite multiple Applicants to join Grants Portal:

  • Look for the blue highlighted row on the screen for the file uploaded into Grants Portal. It is the top row
  • Select the "Continue" button in the row on the right-side of Grants Portal
Grants Portal Import Organization Invitation Page: Continue. Please refer to Appendix 2-33 for full description.
Inviting Multiple Applicant Organizations (10 of 11)

When the Recipient selects the "Continue" button, Grants Portal populates with the organization information from the uploaded spreadsheet. Grants Portal runs a scan for misinformation in the spreadsheet. The system then notifies the Recipient of the following information:

  • Total records imported
  • New organization invite records
  • Records with errors
  • Records with warnings

Directions to invite multiple Applicants to join Grants Portal:

  • Review the information provided by Grants Portal to identify if any errors or warnings exist in the spreadsheet
  • Select the "Cancel Import" button if errors or warnings exist in the spreadsheet (note: review the organization information in the spreadsheet for any errors and then repeat the process of uploading the spreadsheet)
  • Select the "Commit Import" button if no errors or warnings exist
Grants Portal Commit Organization Import Page. Please refer to Appendix 2-34 for full description.
Inviting Multiple Applicant Organizations (11 of 11)

After the Recipient selects the "Commit Import" button, a pop-up window appears asking if the Recipient is sure they want to import the file.

Directions to invite multiple Applicants to join Grants Portal:

  • Review the pop-up window information
  • Select the "Commit Import" button on the pop-up window

Once the Recipient imports the spreadsheet, Grants Portal will send an email to all of the organizations requesting they set up an organization account.

Grants Portal Commit Import Pop-Up Window. Please refer to Appendix 2-35 for full description.
Inviting Multiple Applicant Organizations: Video Example

Please watch the video to review how to invite multiple Applicant Organizations to Grants Portal.

Features of the Organization Account

The following slides will explain how to manage different parts of the organization account such as:

  • Setting up and editing your Organization Profile
  • Editing and managing locations
  • Uploading pertinent documentation to Grants Portal

Familiarity with the features of Grants Portal is important for the Recipient and Applicant before starting the Request for Public Assistance and other items later in the grant application process.

Setting Up and Editing Your Organization Profile (1 of 2)

Recipients and Applicants who have a Grants Portal account have the option to set up and edit their organization profile. From the organization profile, the Recipient and Applicant can manage which of their personnel have access to Grants Portal.

These personnel should be trusted and have in-depth knowledge of the damages caused by the event.

Directions to set up and edit your organization profile:

  • Select the "My Profile" tab on the left side of the Grants Portal screen
  • Select the "Organization Profile" tab on the left side of the Grants Portal screen
Grants Portal Dashboard. Please refer to Appendix 2-18 for full description.
Setting Up and Editing Your Organization Profile (2 of 2)

Once a Recipient or Applicant selects the "Organization Profile" tab, Grants Portal directs them to their "My Organization Profile."

Here, a Recipient or an Applicant sets up and edits anything they need including:

  • General information
    • "State/Tribe/Territory" designation (e.g., Colorado)
    • "Level 2" designation (e.g., Fort Collins) - only in Applicant Grants Portal account
    • "Type" designation (e.g., city or township government, State government)
    • "Is Active" designation
    • "FEMA PA Code" designation
    • "DUNS Number"
  • Recipient Regions - only in Recipient Grants Portal account
  • Subrecipient Organization Profiles - only in Recipient Grants Portal account
  • Personnel
  • Locations
  • Counties with Facility
  • Insurance Profile
  • Applicant Event Profiles
  • Documents
  • Events - Note that if the Applicant has been in multiple events, those will be listed here. However, the Applicant cannot edit this section.
  • Action Log
Grants Portal My Organization Profile Recipient Page. Please refer to Appendix 2-19 for full description.
Adding Personnel User Accounts (1 of 3)

Another function of Grants Portal is that Recipients and Applicants can add personnel user accounts so that multiple people have access to the system from their organization.

To add personnel user accounts:

  • Sign in to Grants Portal
  • Select the "My Organization" tab on the left side of Grants Portal
  • Select the "Organization Profile" on the left side of the Grants Portal
  • Select the "Manage" button located to the right of the Personnel drop-down list
Grants Portal My Organization Profile Recipient Page. Please refer to Appendix 2-19 for full description.
Adding Personnel User Accounts (2 of 3)

After the Recipient or Applicant selects the "Manage" button, Grants Portal directs them to the "Manage Personnel" page. This page displays all personnel user accounts linked to their organization.

To add personnel user accounts:

  • Select the "Create" button in the top-right corner of Grants Portal
Grants Portal Manage Personnel Page. Please refer to Appendix 2-36 for full description.
Adding Personnel User Accounts (3 of 3)

A pop-up window requesting the Recipient or Applicant to input the new personnel user account information appears.

To add personnel user accounts:

  • Select the text box next to "First Name" and input the person's first name
  • Select the text box next to "Last Name" and input the person's last name
  • Select the text box next to "Middle Initial" and input the person's middle initial
  • Select the text box next to "Title" and input the person's title
  • Select the text box next to "Email" and input the person's email
  • Select the text box next to "Confirm Email" and re-enter the person's email
  • Select the text box next to "Phone" and enter the person's phone number
  • Select the text box next to "Mobile Phone" and enter the person's mobile phone number
  • Select the text box next to "username" and enter the person's username
  • Select the "Save" button once you enter all information
Grants Portal Create Personnel Pop-Up. Please refer to Appendix 2-37 for full description.
Adding Personnel User Accounts: Video Example

Please watch the video to review how to add personnel user accounts.

Editing Your Organization Profile: General Information (1 of 2)

If a Recipient or Applicant in charge of their organization profile needs to change the general information of their organization, they do so in the "My Organization Profile" section of Grants Portal.

Directions to change general information:

  • Select the "Edit" button in the top-right corner of the screen
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Editing your Organization Profile: General Information (2 of 2)

 

After the Recipient or Applicant selects the "Edit" button, Grants Portal directs them to the "Edit Organization" page. On this page, the Recipient or Applicant edits the:

  • "Name" designation (e.g., Colorado, Fort Collins)
  • "Type" designation (e.g., State government, city or township government)
  • "DUNS Number"
  • "Active" designation

Directions to edit the "Name" designation:

  • Select the text box next to "Name"
  • Type in your new organization's name

Directions to edit the "Type" designation:

  • Select the drop-down list next to "Type"
  • Select the type of entity your organization is

Directions to edit the "DUNS Number":

  • Select the text box next to "DUNS Number"
  • Enter your organization's DUNS Number

Directions to edit your "Active" designation:

  • Check or uncheck the checkbox next to "Active"

Select the "Save" button to save all edits. Once the Recipient or the Applicant selects the "Save" button, Grants Portal immediately directs them to the "My Organization Page."

Grants Portal Edit Organization Page. Please refer to Appendix 2-39 for full description.
Editing Your General Information: Video Example

Please watch the video to review how to edit your organization's general information.

Editing Your Organization Profile: Manage Locations (1 of 4)

Another option the Recipient or Applicant has on the "My Organization Profile" page is to edit the locations of their facility.

Directions to edit the organization location:

  • Select the "Manage" button opposite the location drop-down list
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Editing Your Organization Profile: Manage Locations (2 of 4)

After the Recipient or Applicant selects the "Manage" button, Grants Portal redirects them to the "Manage Locations" page. Here, the Recipient or Applicant edits or adds organization locations.

Directions to edit an organization location:

  • Select the "Edit" button next to the address of the location you want to edit

Directions to add an organization location:

  • Select the "Add" button in the top-right corner of the screen
Grants Portal Manage Locations Page. Please refer to Appendix 2-40 for full description.
Editing Your Organization Profile: Manage Locations (3 of 4)

Once the Recipient or Applicant selects the "Edit" button next to their location address or the "Add" button in the top-right corner, a pop-up window appears. The Recipient or Applicant edits or inputs any of the following information within the pop-up window:

  • Address
  • Secondary Address (e.g., building, suite)
  • City
  • State
  • Zip Code
  • County
  • Primary Location

Directions to edit or input address information:

  • Select the text box next to "Address"
  • Delete unwanted information
  • Input the correct information

Directions to edit or input secondary address information:

  • Select the text box below the address text box
  • Delete unwanted information
  • Input the correct information for a secondary address

Directions to edit or input city information:

  • Select the text box below the secondary address text box
  • Delete unwanted information
  • Input the correct city
Grants Portal Add Location Pop-Up. Please refer to Appendix 2-41 for full description.
Editing Your Organization Profile: Manage Locations (4 of 4)

The Recipient or Applicant continues to edit or add organization locations.

Directions to edit or input State information:

  • Select the drop-down list for States
  • Select the appropriate State

Directions to edit or input zip code information:

  • Select the text box under the State drop-down list
  • Delete unwanted information
  • Input the correct information

Directions to edit or input "Primary Location" designation:

  • Check or uncheck the box next to "Primary Location"

Once the Recipient or Applicant completes all the changes, they select the "Save" button. Grants Portal brings the Recipient or Applicant back to the "Manage Locations" page.

The Recipient or Applicant selects the "Save" button again on the "Manage Locations" page to ensure all changes are made. Upon selecting the "save" button, Grants Portal directs Recipients or Applicants to the "My Organization Profile" screen.

Grants Portal Edit Location Pop-Up. Please refer to Appendix 2-42 for full description.
Manage Locations: Video Example

Please watch the video to review how to edit Applicant locations in Grants Portal.

Editing Your Organization Profile: Uploading Documents (1 of 4)

The Recipient or Applicant can upload other documents on the "My Organization Profile" screen of Grants Portal. Some examples of these documents are:

  • Procurement and payroll policy
  • Annual purchase agreements

Private nonprofit organizations can also upload pertinent documentation required by FEMA for eligibility purposes. These include:

  • Accreditation
  • Insurance Policy
  • Charter and By-Laws
  • Tax Exemption certificate

Directions to upload documents:

  • Select the "Manage" button to the right of the document drop-down list
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Editing Your Organization Profile: Uploading Documents (2 of 4)

Once the Recipient or Applicant selects the "Manage" button, Grants Portal directs them to the "Manage Documents" page. The Recipient or Applicant now edits, removes, or uploads their project-specific documentation on this page.

Directions to remove documents:

  • Select the "Remove" button next to the document you wish to remove
  • Select the "Yes" button when a pop-up window appears asking if you are sure you want to delete the document

Directions to edit documents:

  • Select the "Edit" button next to the document

Directions to upload documents:

  • Select the "Add Document" button in the top-right corner of the page
Grants Portal Manage Documents Page. Please refer to Appendix 2-44 for full description.
Editing Your Organization Profile: Uploading Documents (3 of 4)

When the Recipient or Applicant selects the "Edit" button, a pop-up window appears.

Directions to edit your document:

  • Select the text box next to "Filename" and enter the correct name of the file
  • Select the text box next to "Description" and enter a description of the document
  • Select the drop-down list next to "Types" and select the appropriate type for the document you previously uploaded
  • Select the drop-down list box next to "Category" and select the appropriate category for the document
  • Select the "X" next to inappropriate categories to delete them
  • Select the "Save" button
Grants Portal Edit Document Pop-Up. Please refer to Appendix 2-45 for full description.
Editing Your Organization Profile: Uploading Documents (4 of 4)

When the Recipient or Applicant selects the "Add Document" button, a pop-up window appears.

Directions to upload a document:

  • Select the "Drag and drop a file here" box and choose the appropriate document from the saved location. The user can also drag and drop the appropriate document into the dotted "Document Upload" box
  • Select the text box next to "Filename" and enter the correct name of the file
  • Select the text box next to "Description" and enter a description of the document
  • Select the drop-down list next to "Category Filter" and select the appropriate Category Filter for the document previously uploaded
  • Select the drop-down list box next to "Category" and select the appropriate category for the document
  • Select the "X" next to inappropriate categories to delete them
  • Select the "Save" button
Grants Portal Add Document Pop-Up. Please refer to Appendix 2-46 for full description.
Uploading Documents: Video Example

Please watch the video to review how to upload documents to Grants Portal.

Managing Staff Roles, Contact Information, and Logins

Beyond inviting Applicants and other personnel to Grants Portal and editing the organization profile, Recipients and Applicants can manage their staff. This includes managing staff:

  • Roles
  • Contact information
  • Login information
Managing Staff Roles (1 of 4)

Recipients and Applicants have the option to manage staff roles of the personnel they invite to use Grants Portal and who are affiliated with their organization. Recipients and Applicants use this function to limit or to provide authorities within Grants Portal so personnel can accomplish their job.

To manage staff roles, the Recipient or Applicant must sign in to Grants Portal and navigate to the "Manage Personnel" page.

Directions to manage staff roles:

  • Sign in to Grants Portal
  • Select the "My Organization" tab on the left side of Grants Portal
  • Select the "Organization Profile" tab under "My Organization"
  • Select the "Manage" button to the right of the "Personnel" drop-down list
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Managing Staff Roles (2 of 4)

Once the Recipient or Applicant selects the "Manage" button, the "Manage Personnel" page loads. On this page, the Recipient or Applicant chooses the person and roles to edit.

Directions to manage staff roles:

  • Choose the staff and roles to manage
  • Select the "Manage" button to the left of the person's last name
Grants Portal Manage Personnel Page. Please refer to Appendix 2-47 for full description.
Managing Staff Roles (3 of 4)

After the Recipient or Applicant selects the "Manage" button, the specific staff's "Manage Personnel" page loads. This screen contains the general information and user information for the staff member. A Recipient or Applicant edits any of the following for the staff on this page:

  • General information
  • User information
  • Contact information
  • Roles
  • Password reset requests
  • Login history

Directions to manage staff roles:

  • Select the roles drop-down list
  • Select the "Manage" button to the right of the organization roles drop-down list for the staff roles to manage
Grants Portal Manage Personnel Entry. Please refer to Appendix 2-48 for full description.
Managing Staff Roles (4 of 4)

After the Recipient or Applicant selects the "Manage" button for the staff's organization roles to edit, a pop-up window appears in Grants Portal, with the specific roles the personnel have related to grants management.

The Recipient or Applicant edits the staff's role by checking and unchecking boxes next to the roles the staff should have in Grants Portal. Staff can have multiple roles in Grants Portal.

If a Recipient or Applicant has any questions about the responsibilities and abilities a role provides to a staff member in Grants Portal, place the cursor over the question mark to the right of the role, and Grants Portal informs them.

Directions to manage staff roles:

  • Select and unselect check-boxes for the roles the staff member should or should not undertake
  • Select the "Save" button
Grants Portal Edit Roles Pop-Up. Please refer to Appendix 2-49 for full description.
Managing Staff Roles: Video Example

Please watch the video to review how to manage staff roles.

Managing Staff Contact Information (1 of 4)

Recipients and Applicants have the option to manage contact information for the personnel they invite to use Grants Portal and who are affiliated with their organization. Recipients and Applicants use this function in case a staff member cannot.

To manage staff roles, the Recipient or Applicant must sign in to Grants Portal and navigate to the "Manage Personnel" page.

Directions to manage staff contact information:

  • Sign in to Grants Portal
  • Select the "My Organization" tab on the left side of Grants Portal
  • Select the "Organization Profile" tab under "My Organization"
  • Select the "Manage" button to the right of the "Personnel" drop-down list
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Managing Staff Contact Information (2 of 4)

Once the Recipient or Applicant selects the "Manage" button, the "Manage Personnel" page loads. On this page, the Recipient or Applicant chooses a person on their staff with the roles they want to edit.

Directions to manage staff contact information:

  • Choose the staff and roles to manage
  • Select the "Manage" button to the left of the person's last name
Grants Portal Manage Personnel Page. Please refer to Appendix 2-47 for full description.
Managing Staff Contact Information (3 of 4)

After the Recipient or Applicant selects the "Manage" button, the specific staff's "Manage Personnel" page loads. This screen contains the general information and user information for the staff member. A Recipient or Applicant can edit any of the following for the staff on this page:

  • General information
  • User information
  • Contact information
  • Roles
  • Password reset requests

Directions to manage staff contact information:

  • Select the "Manage" button to the right of the contact information drop-down list
Grants Portal Manage Personnel Entry. Please refer to Appendix 2-48 for full description.
Managing Staff Contact Information (4 of 4)

Once the Recipient or Applicant selects the "Manage" button, Grants Portal loads the "Personnel Details" page. The Recipient or Applicant adds, edits, and removes phone numbers and email addresses linked to the staff member.

Directions to manage staff contact information:

  • Select the "Edit" button under "Phone Numbers" to edit the staff member's phone number
  • Select the "Remove" button under "Phone Numbers" to remove the staff member's phone number
  • Select the "Add Phone Number" button, to add a phone number for the contact
  • Select the "Edit" button under "Email Addresses", to edit the staff member's email address
  • Select the "Remove" button under "Email Addresses", to remove the staff member's email address
  • Select the "Add Email Addresses" button, to add an email address for the contact
Grants Portal Personnel Details Page. Please refer to Appendix 2-50 for full description.
Managing Staff Contact Information: Video Example

Please watch the video to review how to manage staff's contact information.

Managing Staff Login Information (1 of 3)

Recipients and Applicants have the option to manage staff login information of the personnel they invite to use Grants Portal and who are affiliated with their organization. Recipients and Applicants use this function in case a staff member forgets their password or gets locked out of their account.

In order to manage staff login information, the Recipient or Applicant must sign in to Grants Portal and navigate to the "Manage Personnel" page.

Directions to manage staff login information:

  • Sign in to Grants Portal
  • Select the "My Organization" tab on the left side of Grants Portal
  • Select the "Organization Profile" tab under "My Organization"
  • Select the "Manage" button to the right of the "Personnel" drop-down list
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Managing Staff Login Information (2 of 3)

Once the Recipient or Applicant selects the "Manage" button, the "Manage Personnel" page loads. On this page, the Recipient or Applicant chooses which person to manage login information for.

Directions to manage staff login information:

  • Choose the staff login to manage
  • Select the "Manage" button to the left of the person's last name
Grants Portal Manage Personnel Page. Please refer to Appendix 2-47 for full description.
Managing Staff Login Information (3 of 3)

After the Recipient or Applicant selects the "Manage" button, the specific staff's "Manage Personnel" page loads. This screen contains the general information and user information for the staff member. A Recipient or Applicant edits any of the following for the staff on this page:

  • General information
  • User information
  • Contact information
  • Roles
  • Password reset requests

Under "User Information," a Recipient or Applicant resets the staff member's password by sending them a temporary password.

Directions to manage staff login information:

  • Select the "Send Temporary Password" button under "User Information"
Grants Portal Manage Personnel Entry. Please refer to Appendix 2-48 for full description.
Managing Staff Login Information: Video Example

Please watch the video to review how to manage staff logins.

Editing Your Organization Profile: Uploading Insurance Documents (1 of 2)

From the "My Organization Profile" screen, a Recipient or Applicant uploads their insurance documents.

Directions to upload insurance documents:

  • Select the "Upload Insurance Document" button to the right of the insurance profile drop-down list
  • Select the "Help" button to the right of the insurance profile drop-down list if you need help with the action
Grants Portal My Organization Profile: Colorado. Please refer to Appendix 2-38 for full description.
Editing Your Organization Profile: Uploading Insurance Documents (2 of 2)

Once the Recipient or Applicant selects the "Upload Insurance Document" button, a pop-up window appears in which they can upload their insurance documents.

Directions to upload insurance documents:

  • Select the "Select Document" button
  • Navigate to the appropriate document from the saved location and select "Open"
  • Select the text box next to "Filename" and enter the name of the file
  • Select the text box next to "Description" and provide an accurate short description of the document
  • Select the category drop-down list and select the accurate category that represents the insurance document
  • Select the "Add Document" button
Grants Portal Upload Insurance Document Pop-Up. Please refer to Appendix 2-51 for full description.
Uploading Insurance Documents: Video Example

Please watch the video to review how to upload insurance documents to Grants Portal.

Request for Public Assistance

The Recipient and Applicant can also submit the Request for Public Assistance in Grants Portal. There will be a notification on the Dashboard to begin the process for submitting a Request for Public Assistance. This begins the Public Assistance process to acquire grant funding.

The Request for Public Assistance and how to submit it, as well as the procedure for the Recipient to approve it, will be covered in the next lesson: Phase I: Operational Planning.

Grants Portal Dashboard RPA Alert. Please refer to Appendix 2-52 for full description.
Lesson 2 Summary

In this lesson, participants learned about different methods for organizational profile initiation and management.

The next lesson will cover Grants Portal usage as it relates to Phase I of the Public Assistance process and Operational Planning.

Lesson 3 Overview and Objectives

The lesson describes submitting a Request for Public Assistance, and the information requirements to validate the request and initiate project formulation in Grants Portal.

Upon completion of this lesson, participants will be able to:

  • Explain how to use Grants Portal during Phase I of the Public Assistance process.
Phase I: Operational Planning

This is Phase I of the Public Assistance process: Operational Planning.

The objective for this phase is to identify the Applicants' disaster impacts and recovery priorities. FEMA gathers information to determine the operational needs of the incident.

PA Phase I Overview Flow Chart. Please refer to Appendix 3-1 for full description.

 

Phase I Grants Portal Activities

In Phase I of the Public Assistance process, Recipients and Applicants carry out many tasks in Grants Portal. These include the following:

  • Review the Event Profile
  • Submit a Request for Public Assistance
  • Approve the Request for Public Assistance
  • Develop the Damage Inventory
Reviewing the Event PA Requests Profile

Grants Portal houses the Event PA Requests Profile, an Applicant's profile for an event. Applicants can upload their Damage Inventory and other documents pertinent to the event, as well as review the summary of the event as it pertains to their damage in the profile. The Event PA Requests Profile provides General and Event Information.

General Information

  • FEMA Public Assistance Code
  • State Government
  • Status
  • Request for Public Assistance Date
  • Process Step

Event Information

  • Job Number
  • Event Name
  • Event Type
  • Incident Type
  • Incident Level
  • Incident Start Date
  • Incident End Date
  • Declaration Date
  • Declared Counties

There are also several drop-down menus below, including the Stats/Summary section, Contacts, Locations, Damage Inventory, EHP Profile, Documents, Comments, Requests for Information, Discussion, and Process Status History sections. All of these bars can be expanded by selecting on the arrow to the right of the bar title.

Grants Portal Event PA Requests Profile Page. Please refer to Appendix 3-2 for full description.
Request for Public Assistance

An important function of Grants Portal is that it allows the Applicant to submit their Request for Public Assistance. Applicants do this when an event occurs, after the Applicant Briefing, or at any time after the event has been presidentially declared.

Submitting a Request for Public Assistance (1 of 8)

To begin submitting a Request for Public Assistance, the Applicant signs in to Grants Portal, which loads their Dashboard. There will be a notification at the top of the page stating that the Applicant may submit a Request for Public Assistance.

This notification will only appear if a location in a designated county for the event is listed in the Applicant's Event PA Requests Profile. Grants Portal will also send out an email notifying the Applicant that they may submit a Request for Public Assistance. Before submittal, the Applicant should review their Organizational Profile to ensure the information and contacts are listed correctly.

Steps to submit a Request for Public Assistance. The Applicant should:

  • Select the hyperlinked text that states, "Please click here to begin the RPA submission process"
Grants Portal Dashboard RPA Alert. Please refer to Appendix 2-52 for full description.
Submitting a Request for Public Assistance (2 of 8)

This brings the Applicant to the "Request for Public Assistance" page. Instructions are provided on this page, explaining that the Applicant must answer a series of questions regarding their organization, contacts, mailing addresses, and supporting information. Once completed, the Applicant reviews the overall submission. After reviewing, they submit the request to FEMA.

Once submitted, the Applicant receives notifications through Grants Portal regarding their Request for Public Assistance status.

Steps to submit a Request for Public Assistance. The Applicant should:

  • Read the instructions and select the blue "Next" button at the bottom right corner of the screen
Grants Portal Request Public Assistance: Start. Please refer to Appendix 3-3 for full description.
Submitting a Request for Public Assistance (3 of 8)

The Applicant then arrives at the "General Information" tab. Here, Grants Portal displays the General Information associated with the Applicant's request. This includes the Applicant name, FEMA PA Code, DUNS Number, Event Name, and the Participated in PDA drop-down list.

Steps to submit a Request for Public Assistance. The Applicant should:

  • Select the applicable event in the Event drop-down list
  • Select Yes or No in the "Participated in PDA" drop-down list
  • Select the blue "Next" button in the bottom-right corner of the screen
Grants Portal Request Public Assistance: General Info. Please refer to Appendix 3-4 for full description.
Submitting a Request for Public Assistance (4 of 8)

At this stage, the Applicant is at the "Contacts" tab. Here, the Applicant must indicate their primary and alternate contacts for this event. The indicated contacts will receive regular notifications and will be able to use Grants Portal to track the request progress as well as interact with designated FEMA partners such as the FEMA Program Delivery Manager.

Steps to submit a Request for Public Assistance. The Applicant should:

  • Under "Primary Contact," select the desired name from the drop-down list
  • The name, title, email address and phone number will be displayed beneath the drop-down list
  • Under "Alternate Contact," select the desired name from the drop-down list
  • Select the blue "Next" button at the bottom right corner of the screen
Grants Portal Request Public Assistance: Contacts. Please refer to Appendix 3-5 for full description.
Submitting a Request for Public Assistance (5 of 8)

After completing the "Contacts" tab, the Applicant adds information for their primary location and mailing address in the "Addresses" tab. These addresses will be used for scheduling meetings and sending formal written correspondence.

If the Applicant needs to modify the addresses, they will have to begin the Request for Public Assistance process again after entering the correct information in their Organizational Profile.

Steps to submit a Request for Public Assistance. The Applicant should:

  • Verify Primary Location or select the "Change" button
  • Verify the mailing address or select the "Change" button
  • Select the blue "Next" button in the bottom right corner of the screen once all the information is complete
Grants Portal Request Public Assistance: Addresses. Please refer to Appendix 3-6 for full description.
Submitting a Request for Public Assistance (6 of 8)

After completing the "Addresses" tab, Grants Portal loads the "Other Information" tab. Here, the Applicant can provide any additional information, such as a brief narrative describing the reasons for requesting assistance.

Steps to Submit a Request for Public Assistance. The Applicant should:

  • If necessary, enter any additional information in the text box
  • This section is optional and may be skipped by selecting on the blue "Next" button in the bottom right corner of the screen
Grants Portal Request Public Assistance: Other Info. Please refer to Appendix 3-7 for full description.
Submitting a Request for Public Assistance (7 of 8)

After completing the "Other Information" tab, the Applicant reviews the information from all tabs in its entirety. The Applicant must review all information for accuracy before selecting the green "Submit" button in the bottom right corner of the screen.

Steps to submit a Request for Public Assistance. The Applicant should:

  • Review all information
  • Select the "Submit" button
Grants Portal Request for Public Assistance: Review. Please refer to Appendix 3-8 for full description.
Submitting a Request for Public Assistance (8 of 8)

After selecting "Submit," a Congratulations Screen appears. It states that the Request for Public Assistance has been successfully processed and submitted to the Recipient organization for review. The application is complete by submitting a Request for Public Assistance.

Grants Portal Request Public Assistance: Congratulations. Please refer to Appendix 3-9 for full description.
Submitting a Request for Public Assistance: Video Example

Please watch the video on submitting the Request for Public Assistance.

Reviewing the Request for Public Assistance

Once the Applicant submits the Request for Public Assistance, the Recipient receives an email from Grants Portal stating they have a Request for Public Assistance to review. Grants Portal also notifies the Recipient via their "My Tasks" tab in the system.

The Recipient reviews the submission and either approves or denies the Request for Public Assistance.

If the Recipient approves the Request for Public Assistance, it is forwarded to FEMA for review.

Approval of Request for Public Assistance (1 of 5)

The following slides outline the review and approval process of the Request for Public Assistance from the Recipient perspective.

The Recipient must navigate to the "My Tasks" section in the "My Organization" pane on the left side of the screen. This is where workflow items can be viewed.

Steps to approve the Request for Public Assistance:

  • Select "Workflow Items" from the "My Tasks" section on the left side of the screen
Grants Portal My Workflows Page. Please refer to Appendix 3-10 for full description.
Approval of Request for Public Assistance (2 of 5)

Once "Workflow Items" is selected, Grants Portal redirects the Recipient to the "My Workflows" page. Here the active project workflows can be viewed, and search filters applied.

Steps to approve the Request for Public Assistance:

  • Select the "Filters" drop-down to expand the section
  • Select "Recipient RPA Eligibility Type" from the "Type" dropdown
  • Select the magnifying glass to the left of the relevant workflow
Grants Portal My Workflows: Filters Expanded. Please refer to Appendix 3-11 for full description.
Approval of Request for Public Assistance (3 of 5)

The Recipient can now view the Workflow Details including Workflow Information such as:

  • Class
  • Type
  • Description
  • Status
  • Created on (date)

They can also view Type-Specific Information such as:

  • Event title
  • Applicant
  • Type
  • Primary Contact
  • Alternate Contact
  • Physical Location
  • Mailing Location
  • RPA Comments

Steps to approve the Request for Public Assistance:

  • After verifying all information is accurate, select the green "Eligible" button or the red "Ineligible" button at the top right of Grants Portal
Grants Portal Workflow Details Page. Please refer to Appendix 3-12 for full description.
Approval of Request for Public Assistance (4 of 5)

If the Recipient determines that the Applicant's Request for Public Assistance is eligible, a pop-up box will appear, asking if they are sure of the determination.

Steps to approve the Request for Public Assistance:

  • Fill out the "Reason" text box, providing an explanation why the Applicant has been determined to be eligible
  • Select the "Yes" button
Grants Portal Workflow Details: Eligible Pop-Up. Please refer to Appendix 3-13 for full description.
Approval of Request for Public Assistance (5 of 5)

If the Recipient determines that the Applicant's Request for Public Assistance is ineligible, a pop-up box will appear, asking if they are sure of the determination.

Steps to approve the Request for Public Assistance:

  • Fill out the "Reason" text box, providing an explanation of why the Applicant has been determined to be ineligible
  • Select the "Yes" button
Grants Portal Workflow Details: Ineligible Pop-Up. Please refer to Appendix 3-14 for full description.
Approval of Request for Public Assistance: Video Example

Please watch the video on approving the Request for Public Assistance.

The Damage Inventory

The Damage Inventory provides initial information on the damages the Applicants believe were caused by the event. During the Exploratory Call, the Program Delivery Manager will introduce the Applicant to the Damage Inventory and review in greater detail during the Recovery Scoping Meeting.

The Applicant has 60 days from the Recovery Scoping Meeting to identify damages from the event and enter the Damage Inventory to Grants Portal.

Developing the Damage Inventory: Adding Damages

To begin adding single damages to the Damage Inventory, the Applicant navigates to the "My Organization" pane.

Steps to develop the Damage Inventory:

  • Select "Applicant Event Profiles" in the "My Organization" pane
  • Then select the magnifying glass on the left of the Event number
Grants Portal My Event PA Requests Page. Please refer to Appendix 3-15 for full description.
Developing the Damage Inventory: Managing

After selecting on the magnifying glass, the Applicant can see the project details.

Steps to develop the Damage Inventory:

  • Scroll down to the Damage Inventory bar
  • Select the "Manage" button in the bottom right corner of the screen
Grants Portal Damage Inventory. Please refer to Appendix 3-16 for full description.
Developing the Damage Inventory: Add Damage

Once the Applicant selects "Manage," the Damage Inventory and all current entries can be viewed.

Steps to develop the Damage Inventory:

  • To add a single damage, select the "Add Damage" button in the top right corner of the screen
Grants Portal Event PA Requests Profile: Manage Damage Inventory. Please refer to Appendix 3-17 for full description.
Developing the Damage Inventory: Select Damage Type

Selecting "Add Damage" causes a pop-up window to appear. It asks, "What type of Damage do you want to create?" and displays two options: Standard Damage and Management Cost.

Standard Damage entails damages that are categories A-G. Management costs pertain to reimbursement of Category Z- Directed Administrative Costs.

Steps to develop the Damage Inventory. The Applicant must:

  • Select "Standard Damage"
Grants Portal Damage Creation Pop-Up. Please refer to Appendix 3-18 for full description.
Developing the Damage Inventory: Damaged Site Information

The pop-up window will disappear after the Applicant selects on "Standard Damage." The Applicant returns to the Event PA Requests Profile with the General Information and the Event Information. Complete the fields for the Category of Work, the facility name, the Damage Description, location, and repair information.

Steps to develop the Damage Inventory:

  • Once all information is complete, it can be saved in Grants Portal
  • Select the green "Save" button in the top right corner of the screen
Grants Portal Event PA Requests Profile: Expanded. Please refer to Appendix 3-19 for full description.
Developing the Damage Inventory: Event PA Requests

To access the Damage Inventory, the Applicant follows the same steps as the previous process. First, navigate to the My Organization Profile in the task pane.

Steps to develop the Damage Inventory:

  • Select the "My Organization" tab
  • Select the "Organization Profile" tab
  • Select "Applicant or Recipient Event Profiles" Requests.
  • Select the magnifying glass to the left of the Event title to access the project details
Grants Portal My Event PA Requests Page. Please refer to Appendix 3-15 for full description.
Developing the Damage Inventory: Template

Adding multiple damages at one time is significantly easier when using the Damage Inventory Template. The following steps show the Applicant how to use the template to upload multiple damages at once to Grants Portal.

Grants Portal My Event PA Requests Page. Please refer to Appendix 3-15 for full description.
Developing the Damage Inventory: Manage Damage Inventory

Once the Applicant selects an Event Title, project details such as the Request for Public Assistance decision date, the Recovery Scoping Meeting completion date, the Damage Inventory deadline, and the current process step can be viewed.

Steps to develop the Damage Inventory:

  • Scroll down to the Damage Inventory
  • Select the "Manage" button on the right side of the screen
Grants Portal Manage Damage Inventory. Please refer to Appendix 3-20 for full description.
Developing the Damage Inventory: Downloading Template

Once the Applicant has navigated to the "Damage Inventory" bar, the list of current damages associated with the project can be viewed.

Steps to develop the Damage Inventory:

  • To download the Damage Inventory template, select the "Import" button at the top right corner of the screen
  • A drop-down list will appear. Select the "Download Template" option on that drop-down list
Grants Portal Import Damage Inventory. Please refer to Appendix 3-21 for full description.
Developing the Damage Inventory: Download Template Pop-Up

After selecting on the "Download Template" option, a pop-up window appears.

Steps to develop the Damage Inventory. The Applicant should:

  • Select the "Open With" option and ensure that it is set to open with Microsoft Excel
  • Select "OK"
Grants Portal Damage Import Template Pop-Up. Please refer to Appendix 3-22 for full description.
Developing the Damage Inventory: Enable Editing

Once the Applicant has downloaded the Damage Inventory template, the file download opens with Excel and the Applicant is able to view the spreadsheet template.

Steps to develop the Damage Inventory. The Applicant should:

  • Select "Enable Editing" in the "Protected View" bar at the top of the spreadsheet

Once the Applicant enables editing to the spreadsheet, the template is automatically populated with the necessary damage information:

  • Incident Number
  • Applicant Name
  • Applicant Point of Contact information

Additionally, the following damage information can be edited:

  • Category of Work
  • Address of damaged site and GPS coordinates
  • Detailed damage description
Damage Inventory Excel Spreadsheet Template. Please refer to Appendix 3-23 for full description.
Developing the Damage Inventory: Filling the Template

The Applicant completes each of the columns in the spreadsheet and ensures that the updated Microsoft Excel spreadsheet is saved to their desktop.

It is extremely important that the Applicant does not modify or change the spreadsheet template in any way, or skip rows when entering damage information.

Damage Inventory Excel Spreadsheet Filled. Please refer to Appendix 3-24 for full description.
Developing the Damage Inventory: Uploading the Template

The Applicant returns to Grants Portal to upload the completed Damage Inventory Spreadsheet.

Steps to develop the Damage Inventory. The Applicant should:

  • In the "Applicant or Recipient Event Profile" on the same page where the Damage Inventory template was downloaded, select the "Import" button at the top right corner of the screen
  • From the drop-down list, select "Upload Spreadsheet"
Grants Portal Import Damage Inventory. Please refer to Appendix 3-21 for full description.
Developing the Damage Inventory: Selecting the File

A File Upload pop-up window will appear. The Applicant should locate where the Damage Inventory template was saved.

Steps to develop the Damage Inventory. The Applicant should:

  • Select the file template
  • Select "Open"
Grants Portal File Upload. Please refer to Appendix 3-25 for full description.
Developing the Damage Inventory: Example Errors

Grants Portal will detect errors if any information was entered incorrectly into the template when the Applicant uploads the template. There will be a notification in the top of the Applicant Event Profile of the number of records with errors. 

Applicants should scroll down to review the red boxes at the bottom of the screen to view what items the Grants Portal has deemed as an error.  This will assist you to be able to correct these items.

Steps to develop the Damage Inventory. The Applicant should:

  • Verify the errors or warnings
  • Select the red "Cancel Import" button on the right side of the screen
Grants Portal Cancel Import Button. Please refer to Appendix 3-26 for full description.
Developing the Damage Inventory: Cancel Import

The "Cancel Import" pop-up window appears. It asks, "Do you wish to cancel this import?"

Steps to develop the Damage Inventory. The Applicant should:

  • Select the red "Cancel Import" button
  • Resolve any errors on the Microsoft Excel worksheet
  • Save the spreadsheet to their computer and then re-upload the correct spreadsheet
Grants Portal Cancel Import Pop-Up. Please refer to Appendix 3-27 for full description.
Developing the Damage Inventory: Importing the Template

If the Damage Inventory template has no errors, there will be no error or warnings in the Import Damage Inventory section.

Steps to develop the Damage Inventory. The Applicant should:

  • Select the green "Commit Import" button
Grants Portal Import Damage Inventory: Import Buttons. Please refer to Appendix 3-28 for full description.
Developing the Damage Inventory: Commit Import

After selecting on the "Commit Import" button, the pop-up window will appear. It asks, "Do you wish to commit the changes in this import?"

Steps to develop the Damage Inventory:

  • Once ready, select the "Commit Import" button
Grants Portal Commit Import Pop-Up. Please refer to Appendix 3-29 for full description.
Developing the Damage Inventory: Upload Successful

The Applicant's newly uploaded Damage Inventory is visible in the "Import Damage Inventory" section.

Grants Portal Visible Damage Inventory Upload. Please refer to Appendix 3-30 for full description.
Developing the Damage Inventory: Video Example

Please watch the video on developing the Damage Inventory.

Editing a Submitted Damage Inventory: My Event PA Requests

The Applicant may wish to edit a Damage Inventory that has already been uploaded to Grants Portal. Much like the previous process, the Applicant will navigate to the "My Organization" pane.

Steps to edit the Damage Inventory. The Applicant should:

  • Select "Event PA Requests" from the "My Organization" pane on the left side of the screen
  • Select the magnifying glass next to the current Event
Grants Portal My Event PA Requests Page. Please refer to Appendix 3-15 for full description.
Editing a Submitted Damage Inventory: Damage Inventory Bar

The Applicant is now in the "My Applicant or Recipient Events Profile" of the event selected to edit. The Applicant can scroll down to the "Damage Inventory" bar.

Steps to edit the Damage Inventory. The Applicant should:

  • Scroll down to the "Damage Inventory" bar
  • Select the "Manage" button on the right side of the screen on the "Damage Inventory" bar
Grants Portal Event PA Requests Profile: Damage Inventory. Please refer to Appendix 3-31 for full description.
Editing a Submitted Damage Inventory: Editing the Damage Inventory

Once the Applicant is in the Manage Damage Inventory page, all the uploaded damages can be viewed.

Steps to edit the Damage Inventory. The Applicant should:

  • Select the blue "Edit" button on the left of the Damage Inventory to be edited
Grants Portal Damage Inventory Bar Expanded. Please refer to Appendix 3-32 for full description.
Editing a Submitted Damage Inventory: Editing the Damage Information

Now the Applicant can edit the General or Damage Information as needed.

Steps to edit the Damage Inventory. The Applicant should:

  • Select the text box next to the "Damage Description" and edit it as needed
  • When finished, select the green "Save" button at the top right corner of the screen
Grants Portal Damage Information section. Please refer to Appendix 3-33 for full description.
Editing a Submitted Damage Inventory: Confirm Edit

The "Save Changes" pop-up window will appear.

Steps to edit the Damage Inventory. The Applicant should:

  • If the Applicant has made all necessary edits to the Damage Inventory, select the blue "Yes" button
Grants Portal Save Changes Pop-Up. Please refer to Appendix 3-34 for full description.
Editing a Submitted Damage Inventory: Video Example

Please watch the video on editing a submitted Damage Inventory.

Exploratory Call (1 of 2)

After submitting the Request for Public Assistance and once both the Recipient and FEMA approve it, FEMA assigns a Program Delivery Manager to the Applicant. The Program Delivery Manager will be the main point of contact from FEMA to the Applicant.

The Program Delivery Manager will set up an appointment to call the Applicant and discuss the Public Assistance process, the Applicant's damages, and to build a relationship. This is known as the Exploratory Call.

Exploratory Call (2 of 2)

The Exploratory Call is the first opportunity to develop a relationship between the Applicant and FEMA. It establishes the foundation for the Applicant to have an efficient and successful Public Assistance grant process. The information gathered during the Exploratory Call enables the Program Delivery Manager to create a tailored agenda for the Recovery Scoping Meeting and provide effective customer service to the Applicant.

For more information regarding the Exploratory Call, please refer to course: IS-1003 Exploratory Call, Damage Inventory, and Recovery Scoping Meeting.

Recovery Scoping Meeting

The Program Delivery Manager discusses and schedules the Recovery Scoping Meeting during the Exploratory Call. Grants Portal will generate an email notification that communicates key information such as the meeting time, date, and personnel who will be attending the Recovery Scoping Meeting.

For more information regarding the Recovery Scoping Meeting, please refer to course: IS-1003 Exploratory Call, Damage Inventory, and Recovery Scoping Meeting.

Lesson 3 Summary

In this lesson, participants learned how to submit a Request for Public Assistance, information requirements to validate the request, and initiate project formulation in Grants Portal.

The next lesson explains identification and verification for Applicant damage, and describes FEMA review of damage eligibility.

Lesson 4 Overview and Objectives

The lesson describes capturing the Applicant's incident-related damage in Grants Portal.

Upon completion of this lesson, participants will be able to:

  • Describe the key steps for capturing Applicant's incident-related damage in Grants Portal during Phase II of the Public Assistance process
Phase II: Damage Intake and Eligibility Analysis

This is Phase II of the Public Assistance process: Damage Intake and Eligibility Analysis.

The objective is to capture the Applicant's incident-related damage and determine eligibility within sixty days of the Recovery Scoping Meeting.

PA Phase II: Damage Intake and Eligibility Analysis flowchart. Please refer to Appendix 4-1 for full description.

 

Phase I Transition to Phase II

In the previous lesson, participants learned about Grants Portal activities for Phase I: Operational Planning.

At the end of Phase I, the following should have occurred:

  • The Applicant's incident-related damage, which were placed into projects or multiple projects, will be moved to processing lanes based on the complexity of the work
  • Finalization of the Damage Inventory
  • A project will either be routed to the field or the Consolidated Resource Center, based on work completed

The FEMA Program Delivery Manager will group similar damages into projects with the Applicant to prepare for Phase II.

Introduction to Phase II (1 of 3)

In Phase II of the Public Assistance process, FEMA captures all the Applicant's disaster-related damage within 60 days of the Recovery Scoping Meeting.

The Program Delivery Manager begins the phase by making eligibility recommendations regarding the Applicant's facility to the Public Assistance Field Leadership. When the facility is determined eligible, the Program Delivery Manager logically groups damages into projects and places them into one of three lanes based on complexity.

  • Projects that are 100% complete move into the Completed/Fully Documented Lane
  • Projects with work to be completed are placed in the Standard or Specialized Lane

The lane in which the Program Delivery Manager places the project determines the process of Phase II. The next screen describes the actions completed in each lane in Phase II.

PA Phase II: Damage Intake and Eligibility Analysis flowchart. Please refer to Appendix 4-1 for full description.

 

Introduction to Phase II (2 of 3)

Completed/Fully Documented Lane:

  • The Program Delivery Manager requests Essential Elements of Information, also known as supporting documentation
  • The Applicant submits required Essential Elements of Information
  • The Program Delivery Manager reviews the documents loaded into the Essential Elements of Information to ensure they support the claimed damages
  • If the work is deemed eligible by Field Public Assistance Leadership, the Program Delivery Manager routes the project(s) to the Consolidated Resource Center
Introduction to Phase II (3 of 3)

Standard and Specialized Lanes:

  • The Program Delivery Manager requests Essential Elements of Information
  • The Program Delivery Manager creates Site Inspection Work Orders
  • FEMA and the Applicant conduct the site inspection
  • The Site Inspector/Technical Specialist develops the Site Inspector Report and the Damage Description and Dimensions
  • The Program Delivery Manager reviews the Site Inspector's Damage Descriptions and Dimensions
  • The Program Delivery Manager ensures the Applicant's damages are grouped appropriately
  • The Applicant completes the submission of all Essential Elements of Information
  • The Program Delivery Manager reviews the documents uploaded and verifies the Essential Elements of Information are received
  • The Applicant reviews and signs the Damage Description and Dimensions
  • The Program Delivery Manager completes the Development Guide Questions with the Applicant
  • The Applicant may decide to develop their own scope of work and cost estimate
  • The Program Delivery Manager forwards the project to the Consolidated Resource Center
Phase II Grants Portal Activities

Throughout the actions in the Completed/Fully Documented, Standard, and Specialized Lanes in Phase II of the Public Assistance Delivery Model, the Applicant uses Grants Portal. The rest of this lesson covers Grants Portal activities involved in these lanes.

Grants Portal activities for Phase II include:

  • Monitoring Site Inspection Work Orders
  • Monitoring projects
  • Reviewing and approving Damage Description and Dimensions
  • Completing requests for Essential Elements of Information
  • Managing Requests for Information
Organizing Damage and Scheduling the Site Inspection

After the Field Public Assistance Leadership determines that the Applicant's facility is eligible, the Program Delivery Manager organizes damages into projects and the project is assigned to the Completed/Fully Documented, Standard, or Specialized Lane.

For work to be completed placed in the Standard or Specialized lanes, the Program Delivery Manager schedules a site inspection with the appropriate personnel. For further information, please refer to the course: IS-1004 FEMA Site Inspection.

Site Inspection Work Orders

The Site Inspection Work Orders are sent to the FEMA Site Inspection Task Force Leader who assigns a FEMA Site Inspector.

For more information on the site inspection, please refer to the course: IS-1004 FEMA Site Inspection.

Monitoring Site Inspection Work Orders (1 of 4)

Tracking Site Inspection Work Orders in the Grants Portal is important for coordinating with the FEMA Program Delivery Manager and Site Inspector to accurately record incident-related damage in a timely manner.

The Applicant can monitor Site Inspection Work Orders in Grants Portal.

Steps to track a Site Inspection Work Order. The Applicant should:

  • Navigate to the Grants Portal Dashboard page
  • Select the "Work Orders" tab under the "My Organization" pane
Grants Portal Dashboard (no tiles). Please refer to Appendix 4-2 for full description.
Monitoring Site Inspection Work Orders (2 of 4)

Once the Applicant selects the Work Order, Grants Portal directs them to the "My Site Inspection Work Orders" page.

The "My Site Inspection Work Orders" page displays information regarding the status, number of damages, and contact information for each Site Inspection Work Order that has been scheduled for the Applicant.

Steps to track a Site Inspection Work Order. The Applicant should:

  • Select the magnifying glass near the Work Order number to display additional details regarding each Site Inspection Work Order
Grants Portal My Site Inspection Work Orders Page. Please refer to Appendix 4-3 for full description.
Monitoring Site Inspection Work Orders (3 of 4)

From this page, the Applicant can view general information regarding the individual Site Inspection Work Order as well as detailed information regarding:

  • Contacts
  • Damages to be Inspected
  • Site Inspectors
Grants Portal Site Inspection Work Order Page. Please refer to Appendix 4-4 for full description.
Monitoring Site Inspection Work Orders (4 of 4)

The Applicant is encouraged to review the Damages to be Inspected for each Site Inspection Work Order prior to the Site Inspection. This helps in planning a time effective strategy or plan to see all the designated sites.

Grants Portal Site Inspection Work Order Damages. Please refer to Appendix 4-5 for full description.
Site Inspection Conduct

Site inspections are required for identifying and recording incident-related damages timely and accurately for all work to be completed.

During site inspections, the Applicant and FEMA inspect the damages identified in Grants Portal, specifically the Damage Inventory.

Further information is included in the course: IS-1004 FEMA Site Inspection.

Monitoring Site Inspection Work Orders: Video Example

Watch the video on Monitoring Site Inspection Work Orders.

Damage Description and Dimensions

Following the site inspection, the Site Inspector develops the Damage Description and Dimensions using information from the Site Inspection Report. The information gathered during the site inspection will be entered into Grants Portal and automatically generate the Damage Description and Dimensions.

The Program Delivery Manager reviews the Damage Description and Dimensions and discusses it with the Site Inspector if there are any questions.

The Program Delivery Manager then approves the Damage Description and Dimensions and notifies the Applicant, via Grants Portal, that it is ready for review and electronic signature.

Notification of the Damage Description and Dimensions

The Applicant will receive notifications through Grants Portal via email that the Damage Description and Dimensions is complete and ready for review and signature.

Applicants can also track and monitor projects by selecting the "My Tasks" tab on the Dashboard of Grants Portal.

Grants Portal My Tasks Page. Please refer to Appendix 4-6 for full description.
Viewing the Damage Description and Dimensions (1 of 2)

In order to continue the Public Assistance process after the Site Inspection, the Applicant must agree to the Damage Description and Dimensions. To review and sign the Damage Description and Dimensions, the Applicant navigates Grants Portal.

Steps to review the Damage Description and Dimensions. The Applicant should:

  • Select the "My Organization" tab on the left side of the screen
  • Select the "Projects" button, then select a Damage Description and Dimensions for review
Grants Portal Project Details Page. Please refer to Appendix 4-7 for full description.
Viewing the Damage Description and Dimensions (2 of 2)

Once the Applicant selects the project, Grants Portal directs them to the Project Details page. From this page, the Applicant loads the Damage Description and Dimensions.

Steps to review the Damage Description and Dimensions. The Applicant should:

  • Scroll down to the Damage Description and Dimensions bar on the "Project Details" page
  • Select the "Damage Inventory" drop-down list
  • Review the Damage Descriptions and Dimensions
Grants Portal Damage Description and Dimensions. Please refer to Appendix 4-8 for full description.
Signing the Damage Description and Dimensions

After reviewing the Damage Description and Dimensions, the Applicant either reach out to their Program Delivery Manager if there are any questions or sign it if the Applicant concurs.

Steps to sign the Damage Description and Dimensions: The Applicant should:

  • Scroll to the top of the "Project Details" page
  • Select the yellow "Send Back" button if changes are needed
  • Select the green "Sign DDD" button to sign the Damage Description and Dimensions
Grants Portal Project Details: Signing DDD. Please refer to Appendix 4-9 for full description.
Project Signature

When the Applicant selects the "Sign DDD" button, Grants Portal navigates to the Sign Document drop-down list. The Applicant signs here.

Steps to sign the Damage Description and Dimensions: The Applicant should:

  • Select the "Select to Sign" Ribbon
Grants Portal Project Signature. Please refer to Appendix 4-10 for full description.
Input Signature and Style

Once the Applicant selects the "Select to Sign" ribbon a pop-up window appears. The Applicant enters the signees name and the style of signature.

Steps to sign the Damage Description and Dimensions: The Applicant should:

  • Select the text box next to "Print Name" and enter the signees name
  • Select the drop-down list next to "Signature Style" and choose the handwriting style for the signature
  • Enter the account password
  • Select the "Sign" button
Grants Portal Sign Document Pop-Up. Please refer to 4-11 for full description.
Submitting the Signed Damage Description and Dimensions

Once the Applicant enters all of the required information and selects the "Sign" button, the pop-up window disappears. Grants Portal auto-fills the signature and the date. The Applicant can submit the signature now.

Steps to submit the signed Damage Description and Dimensions. The Applicant should:

  • Select the "Submit" button
Grants Portal Submit Signed Project. Please refer to Appendix 4-12 for full description.
Confirm Signed Damage Description and Dimensions Submittal

After the Applicant selects the "Submit" button, a pop-up window appears and asks the Applicant to confirm the submittal.

Steps to confirm the submittal of the signed Damage Description and Dimensions. The Applicant should:

  • Select the "Yes" button
Grants Portal Confirm Submission Pop-Up. Please refer to Appendix 4-13 for full description.
Signing the Damage Description and Dimensions: Video Example

Please watch the video on Signing the Damage Description and Dimensions.

Essential Elements of Information

During the Recovery Scoping Meeting, the Program Delivery Manager discusses documentation that the Applicant must submit to support their facility, work, and cost claims. Based on this conversation, the Program Delivery Manager indicates required documentation needed to learn more about the damage claims, which serves as the request for Essential Elements of Information.

The Program Delivery Manager will enter the Essential Elements of Information in Grants Portal after the Recovery Scoping Meeting and logically group all damage line items into projects. Depending on the project's Category of Work, the Program Delivery Manager may select additional Essential Elements of Information based on the categories of damages included in the project. The Applicant will then be able to upload requested documents that support damage claims.

In order to make eligibility recommendations to Public Assistance Field Leadership, the Program Delivery Manager needs all Essential Elements of Information. Throughout Phase II of the Public Assistance Delivery Model, the Applicant submits the Essential Elements of Information. Without the required information, the Applicants grant funding is jeopardized.

The following slides will outline processes for the Essential Elements of Information in the Grants Portal.

Accessing the Essential Elements of Information

After the Recovery Scoping Meeting occurs, the Applicant must upload supporting documentation for their facility, work, and cost claims, and answer any Essential Elements of Information from FEMA.

The Applicant achieves this through Grants Portal.

How the Applicant can answer the Essential Elements of Information:

  • Navigate to the My Organization section on the task pane and select "My Organization"
  • Select "Event PA Requests"
  • Select the magnifying glass to the left of the project you are working on
Grants Portal My Event PA Requests Texas A&M. Please refer to Appendix 4-14 for full description.
Essential Elements of Information: Event PA Requests Profile

The Applicant is now able to view the Event PA Requests Profile, which contains General Information as well as Event Information.

Addressing Essential Elements of Information. The Applicant should:

  • Scroll down to the "Projects" bar
Grants Portal Event PA Requests Profile Page. Please refer to Appendix 4-15 for full description.
Essential Elements of Information: Locate Projects

Addressing Essential Elements of Information:

  • After the Applicant has scrolled down to the "Projects" bar within the "Event PA Requests Profile", select the down arrow to expand the "Projects" bar

Once the "Projects" bar is expanded, the Applicant can view the projects which have pending Essential Elements of Information.

  • Select the magnifying glass next to the project to work on
Grants Portal Event PA Requests: Projects (expanded). Please refer to Appendix 4-16 for full description.
Essential Elements of Information: Locate Project Essential Elements of Information

Now that the Applicant opened the project to work on, locate the project's requested Essential Elements of Information.

There will be a notification at the top of the screen stating, "This project is pending EEI Completion."

Addressing Essential Elements of Information:

  • Select the text below the notification that states, "View Project EEI"
  • Alternatively, the Applicant can scroll down to the "Essential Elements of Information" bar
Grants Portal Project Pending EEI banner. Please refer to Appendix 4-17 for full description.
Essential Elements of Information: Select Essential Elements of Information

In the "Essential Elements of Information" bar, the Applicant can see the list of the required Essential Elements of Information.

Addressing Essential Elements of Information:

  • Select the magnifying glass next to the Essential Element of Information to be completed
Grants Portal EEI Project Brief Description. Please refer to Appendix 4-18 for full description.
Essential Elements of Information: Review Unanswered Questions

The Applicant is now in the Project EEI section and must complete the Unanswered Questions.

Addressing Essential Elements of Information:

  • Expand the "Questions" bar by selecting on the arrow to the right
  • Select "Manage EEI Answers"
Grants Portal EEI Questions (expanded). Please refer to Appendix 4-19 for full description.
Essential Elements of Information: Answer Questions

Once the Applicant selects "Manage EEI Answers" the unanswered questions can be answered.

Addressing Essential Elements of Information:

  • Ensure that all questions are answered
  • Select the blue "Save" button at the top right corner of the screen when all the questions have been answered
Grants Portal EEI Manage Answers. Please refer to Appendix 4-20 for full description.
Essential Elements of Information: Review

Once the Applicant answers all the unanswered questions, review and verify the answers.

Addressing Essential Elements of Information:

  • The Applicant verifies and confirms that the answers are correct by reviewing them again
Grants Portal EEI Questions (answered). Please refer to Appendix 4-21 for full description.
Essential Elements of Information: Unanswered Questions: Video Example

Please watch the video on answering Unanswered Questions for Essential Elements for Information.

Essential Elements of Information: Document Upload (1 of 3)

Now that the Applicant has completed the answers for all requested Essential Elements of Information, supporting documentation must be uploaded or attached. The following screens will explain how to upload required documentation through Grants Portal.

Uploading Documentation for Essential Elements of Information:

  • As before, navigate to "My Organization" on the left
  • Select "Event PA Requests"
  • Select the magnifying glass next to the project to upload documentation
Grants Portal My Event PA Requests Texas A&M. Please refer to Appendix 4-14 for full description.
Essential Elements of Information: Document Upload (2 of 3)

Once the Applicant opens the event to upload documents, scroll down to the specific project to be updated.

Uploading documentation for Essential Elements of Information:

  • Scroll down to the Projects bar
Grants Portal Event PA Requests Profile Page. Please refer to Appendix 4-15 for full description.
Essential Elements of Information: Document Upload (3 of 3)

The Applicant then locates the specific project and required Essential Elements of Information.

Uploading Documentation for Essential Elements of Information:

  • Expand the "Projects" bar
  • Select the magnifying glass next to the project to update
  • Select the "View Project EEI" or simply scroll down and expand the "Essential Elements of Information" bar
Grants Portal My Projects screen. Please refer to Appendix 4-41 for full image description.
Essential Elements of Information Document Upload: Select Project

After selecting "View the Project EEI", the Applicant can see the Project Brief Description.

Uploading Documentation for Essential Elements of Information:

  • Locate the Essential Element of Information to be updated and select the magnifying glass on the left
Grants Portal Project Brief Description. Please refer to Appendix 4-22 for full description.
Essential Elements of Information Document Upload: Review Questions

The Applicant can now view the General Information about the project and the Essential Elements of Information questions in EEI Question bar.

Uploading Documentation for Essential Elements of Information:

  • Review the questions and prepare the appropriate documents to be uploaded
Grants Portal EEI: Questions (expanded). Please refer to Appendix 4-23 for full description.
Essential Elements of Information Document Upload: New Documents

Once reviewing the Essential Element of Information and preparing the documents to be uploaded is complete, the Applicant begins the upload process.

Uploading Documentation for Essential Elements of Information:

  • Scroll down to the "Required Documents" bar and expand it by selecting on the down arrow
  • Select the blue "Add" button next to the Essential Elements of Information
Grants Portal EEI Required Documents (expanded). Please refer to Appendix 4-24 for full description.
Essential Elements of Information Document Upload: New Document Pop-Up

A pop-up window appears labeled "Attach Maintenance Records and Site Inspection Reports."

Uploading documentation for Essential Elements of Information:

  • Select the green "Upload New" button in the bottom right corner of the pop-up window or drag and drop a file into the dotted box at the top of the pop-up window.
Grants Portal EEI Attach Records Pop-Up. Please refer to Appendix 4-25 for full description.
Essential Elements of Information Document Upload: Select New Document

The Applicant navigates to where the document is saved. The Applicant can also drag and drop the document into the pop-up window to skip these steps.

Uploading Documentation for Essential Elements of Information:

  • Select the appropriate document
  • Select "Open"
Grants Portal EEI File Upload Pop-Up. Please refer to Appendix 4-26 for full description.
Essential Elements of Information Document Upload: Add Document Description and Category

After the Applicant selects the document file, complete the Description box and select a Category it pertains to from the drop-down list. This "tags" the type of document.

Uploading Documentation for Essential Elements of Information:

  • Type the description of the document
  • Select "Category" to add a document tag
  • Select the blue "Add Document" button
Grants Portal EEI Add Document Info Pop-Up. Please refer to Appendix 4-27 for full description.
Essential Elements of Information Document Upload: Attach New Documents

After selecting the "Add Document" button, Grants Portal directs the Applicant to the "Upload New Document to EEI" pop-up window.

Uploading Documentation for Essential Elements of Information:

  • Verify it is the correct document by placing the mouse over the file name
  • A File Details box will pop up and show the Description, Category, and file size of the document
  • Select the green "Attach Selected" button
Grants Portal EEI attach Records Pop-Up. Please refer to Appendix 4-28 for full description.
Essential Elements of Information Document Upload: Remove Documents

The Applicant can also remove a document. To remove a document that was attached to an Essential Element of Information, the Applicant can select the red "Remove" button to the right of the document.

Grants Portal EEI Required Documents (expanded). Please refer to Appendix 4-29 for full description.
Essential Elements of Information: Document Upload: Video Example

Please watch the video on uploading documents for Essential Elements of Information.

Essential Elements of Information: Add Comments (1 of 2)

Adding comments to an Essential Element of Information is an easy process. An Applicant should add a comment if there is no supporting documentation, or if they want to refer FEMA to a different document that was uploaded.

If the Applicant has the same document listed in multiple sections in Grants Portal, but does not want to re-upload it multiple times, they can add a comment indicating where the document is uploaded.

For example, all Force Account Labor sheets attached to the first Essential Element of Information in the project will be referenced in other sections.

Add comments to an Essential Elements of Information:

  • Navigate to the "Required Documents" bar within the Essential Element of Information and select the "Add" comment bubble to the right of the "Add" document
Grants Portal EEI Required Documents (expanded). Please refer to Appendix 4-29 for full description.
Essential Elements of Information: Add Comments (2 of 2)

This will cause an "Add Comment" pop-up window to appear. In the comment box, the Applicant can:

  • Type the comment
  • Select the type of comment
    • Document Unavailable - Reason
    • General Comment
  • Then select the green "Save" button to close the pop-up window
Grants Portal Required Documents Add Comment Pop-Up. Please refer to Appendix 4-30 for full description.
Essential Elements of Information: Verify Comment

After the Applicant closes out the pop-up window, return to the Required Documents bar.

Add comments to an Essential Elements of Information:

  • The Applicant selects on the comment that now appears to the right of the "Add" comment bubble to verify that the comment added is accurate
Grants Portal Required Documents Comment Added. Please refer to Appendix 4-31 for full description.
Essential Elements of Information: Send to FEMA (1 of 2)

Once all documents are attached to the Project EEI, the Applicant is now ready to send the Essential Elements of Information back to FEMA. There will be green checkmarks that confirm everything is complete next to each Essential Element of Information item.

Add comments to an Essential Elements of Information:

  • Confirm that the documents are attached
  • Select the blue "Submit to FEMA" button at the top right corner of the page
Grants Portal Required Documents Comment Added. Please refer to Appendix 4-31 for full description.
Essential Elements of Information: Send to FEMA (2 of 2)

A pop-up window will appear asking if the Applicant is ready to submit the Essential Element of Information to FEMA.

Add comments to an Essential Elements of Information:

  • Enter any further comments necessary into the text field
  • When complete, select the blue "Submit" button
Grants Portal Submit EEI to FEMA Pop-Up. Please refer to Appendix 4-32 for full description.
Essential Elements of Information: Add Comments: Video Example

Please watch the video on adding comments for Essential Elements for Information.

Request for Information

If the Applicant does not provide the documentation for Essential Elements of Information in a timely manner, or if FEMA staff determine that more documentation is needed, FEMA may issue a Request for Information.

The Request for Information process occurs in Grants Portal. There is a 30-day deadline for the Applicant to respond to the Request for Information in Grants Portal.

Note: For more information on the Request for Information process, please refer to the course: IS-1018 Determination Memorandums and Appeals.

Locating Requests for Information in Grants Portal

Once FEMA issues a Request for Information, the Applicant receives a notification through Grants Portal and via email.

Steps to complete the Request for Information. The Applicant should:

  • Sign in to Grants Portal
  • Select the bell icon located in the top right corner of the screen
  • Select the "Review" button to the left of the Request for Information
Grants Portal My Tasks Page. Please refer to Appendix 4-6 for full description.
Viewing Requests for Information

Once the Applicant selects the "Review" button, Grants Portal loads the Request for Information page. A notification at the top of the page details the deadline to reply to the Request for Information

Steps to complete the Request for Information. The Applicant should:

  • Expand the "Additional Information" drop-down list
  • Review the requested documentation under the "Additional Information" drop-down list
  • Scroll down to the "Line Items" drop-down list
Grants Portal Request for Information Page. Please refer to Appendix 4-33 for full description.
Requests for Information: Upload Documentation

After scrolling down to the "Line Items" drop-down list, the Applicant begins the upload process.

Steps to complete the Request for Information. The Applicant should:

  • Expand the "Line Items" drop-down list
  • Select the "Upload Line Document" button
Grants Portal Request for Information Line Items (expanded). Please refer to Appendix 4-34 for full description.
Request for Information: Upload Document Pop-Up

Once the Applicant selects the "Upload Line Document", a pop-up window titled "Upload Document" appears.

Steps to complete the Request for Information. The Applicant should:

  • Select the "Select Document" button or drag and drop the document into the dotted box to upload it.
Grants Portal RFI Upload Document Pop-Up. Please refer to Appendix 4-35 for full description.
Request for Information: Select Document to Upload

File Explorer opens once the Applicant selects the "Select Document" button. The Applicant searches File Explorer for the document and uploads it if they are uploading it manually.

Steps to complete the Request for Information. The Applicant should:

  • Select the desired document and select "Open"
Grants Portal RFI File Upload Pop-Up. Please refer to Appendix 4-36 for full description.
Request for Information: Document Information

Once the Applicant selects the appropriate document, the document information is completed.

Steps to complete the Request for Information. The Applicant should:

  • Select the Line Item from the drop-down list
    • This defines the document (E.g., procurement)
  • Add the document description
  • Add document category type
  • Select the "Add Document" button
Grants Portal RFI Upload Document Pop-Up (filled). Please refer to Appendix 4-37 for full description.
Request for Information: Confirm Document Upload

Once the Applicant selects the "Add Document" button the window disappears they confirm that the document uploaded properly.

Steps to complete the Request for Information. The Applicant should:

  • Expand the "Documents" drop-down list
  • Review and confirm uploaded document
  • Scroll to the top of the page
Grants Portal RFI Line Items & Documents. Please refer to Appendix 4-38 for full description.
Submit a Request for Information Response (1 of 2)

After the Applicant ensures the document was uploaded correctly, the Request for Information response is submitted.

Steps to complete the Request for Information. The Applicant should:

  • Select the "Submit RFI Response" button at the top right of Grants Portal
Grants Portal RFI Page. Please refer to Appendix 4-39 for full description.
Submit a Request for Information Response (2 of 2)

After the Applicant selects the "Submit RFI Response" button, a pop-up window appears.

Steps to complete the Request for Information. The Applicant should:

  • Select the blue "Yes" button from the pop-up window
Submit RFI Response Pop-Up. Please refer to Appendix 4-40 for full description.
Responding to Request for Information: Video Example

Watch the video on Responding to Request for Information.

Lesson 4 Summary

In this lesson, participants learned about identification and verification of Applicant damage in Grants Portal, and how FEMA reviews damage eligibility.

The next lesson explains development of the scope of work and cost estimates for Standard and Specialized work in the Grants Portal.

Lesson 5 Overview and Objectives

This lesson describes development of the scope of work and cost estimates for Standard and Specialized work in the Grants Portal. This lesson also covers the use of Grants Portal to monitor the approval process for scope of work and cost estimates.

Upon completion of this lesson, participants will be able to:

  • Describe the key steps for developing the scope of work and cost estimate in the Grants Portal
Phase III: Scoping and Costing

This is Phase III of the Public Assistance process: Scoping and Costing.

The objectives are for either FEMA or the Applicant to develop and validate the project scope of work and cost estimates.

PA Phase III: Scoping and Costing. Please refer to Appendix 5-1 for full description.

 

Phase III Grants Portal Activities: The Three Project Lanes

As mentioned in the previous lesson, the Public Assistance process segments projects into three lanes based on complexity.

  • Completed Work Lane
  • Standard Lane
  • Specialized Lane

Projects in the Standard or Specialized Lane require the scope of work and cost estimate to be built. Either the Applicant or FEMA, based on the Applicant's decision, will write the scope of work and cost estimate.

The Consolidated Resource Center is a centralized location where subject-matter experts are available to process grant applications across multiple incidents.  This is where FEMA reviews and creates a project's scope of work and cost estimate. Based on the review, FEMA determines eligibility. If the project is eligible, it moves onto Phase IV.

Completed Work

During Phase III of the Public Assistance process, the objective is to validate or develop the scope of work and cost estimate of a project based on codified damages. Pending grant obligation, no further actions are necessary for Completed Work during this phase.

The Completed Work lane can cover all Categories of Work and may require site inspections, though generally they do not.

Standard and Specialized Work

At the beginning of Phase III, the Applicant will decide between two choices for scoping and costing project(s).

  • FEMA (via the personnel at the Consolidated Resource Center) will develop the scope of work and cost estimate based on the Damage Description and Dimensions on the Applicant's behalf
  • The Applicant can choose to develop the scope of work and cost estimate themselves and submit to FEMA for review

In the case where the Applicant chooses to develop the scope of work and cost estimate, FEMA will validate both items and conduct a compliance review. Personnel from Environmental and Historic Preservation, Hazard Mitigation, and Insurance, will also conduct a review if necessary.

If additional information is required throughout project formulation, or during FEMA's review, the Consolidated Resource Center may process the Request for Information and the Applicant will receive a notification through the Grants Portal via email. The Applicant will be able to monitor the progress through the program compliance review process on the Grants Portal.

Applicant-Developed Scope of Work and Cost Estimates

The Applicant works in Grants Portal to develop the scope of work and cost estimate. If the Applicant chooses to develop their own scope of work and cost estimates for their project, there are certain considerations that should be kept in mind.

  • Does the Applicant have a certified engineer or qualified cost estimator?
  • Are documented local costs (unit costs) readily available?
  • Are the recovery operations on a scale, where taking on scoping and costing is beyond capacity?
  • Does the work require specialized expertise, factors, or considerations?

The answers to these questions may affect how the Applicant chooses to approach their scope of work and cost estimate development.

Grants Portal My Event PA Requests Page. Please refer to Appendix 5-2 for full description.
Applicant-Developed Scope of Work: Navigate to the Project

To begin developing the scope of work, the Applicant navigates to the Organization tab in Grants Portal and completes the following steps:

  • Select "My Organization"
  • Select "Applicant Event Profiles"
  • Select the magnifying glass next to the appropriate event

Once the Applicant selects the magnifying glass next to the event, Grants Portal directs them to the "Applicant Event Profile" page.

Steps to create a scope of work. The Applicant should:

  • Select the "Expand Projects" drop-down list to expand it
  • Select the magnifying glass to the left of the selected project
Grants Portal Event PA Requests Profile: Projects (expanded). Please refer to appendix 5-3 for full description.
Applicant-Developed Scope of Work: Project Details

Now the Applicant can view the Project Details in Grants Portal. Grants Portal displays a notification at the top of the screen stating, "This project is pending Scope & Cost Completion by Applicant."

Grants Portal Project Details Scope & Cost banner. Please refer to Appendix 5-4 for full description.
Applicant-Developed Scope of Work: Scope & Cost Summary

Steps to create a scope of work. The Applicant should:

  • Scroll down to the "Scope & Cost Summary" drop-down list
  • Expand the "Scope & Cost Summary" drop-down list
  • Select the "Complete Scope & Cost" button
Grants Portal Project Details Scope & Cost Summary. Please refer to Appendix 5-5 for full description.
Applicant-Developed Scope of Work: Manage Scope & Cost

Once the Applicant selects the "Complete Scope & Cost" button, Grants Portal directs them to the "Manage Scope & Cost" page.

Steps to create a scope of work. The Applicant should:

  • Select the "Scope" tab
  • Select the "Add Scope" button
Grants Portal Manage Scope and Cost Page. Please refer to Appendix 5-6 for full description.
Applicant-Developed Scope of Work: Enter Scope of Work

Now the Applicant is now able to enter the scope of work for the project in the text field.

Steps to create a scope of work. The Applicant should:

  • Enter the scope of work
  • Select the "Save Scope" button

The Applicant should always be sure to save all their work when they are finished entering the pertinent information for the scope of work.

Grants Portal Add Scope: Contents. Please refer to Appendix 5-7 for full description.
Applicant-Developed Scope of Work: Review and Edit

After entering and saving the scope of work, the Applicant completes the process of submitting their scope of work. The Applicant has two options: submit the scope of work or edit the scope of work if they see something is wrong.

Steps to create a scope of work. The Applicant should:

  • Select the "'Complete this Scope'" button in the top right corner of the screen; or
  • If any edits need to be made, select the "'Edit Scope'" button
Grants Portal Add Scope: Review Contents. Please refer to Appendix 5-8 for full description.
Applicant-Developed Scope of Work: Rework

If the Applicant selected to edit their scope of work rather than submit it, they follow this next step the scope of work is updated by unlocking it, making the necessary changes, and repeat, then go through the process of submitting the scope of work again.

Steps to create a scope of work. The Applicant should:

  • Select the "'Unlock for Rework'" button
  • Edit the scope of work
  • Select the "'Save Scope'" button
  • Select the "'Complete this Scope'" button
Grants Portal Add Scope: Contents (saved). Please refer to Appendix 5-9 for full description.
Applicant-Developed Scope of Work: Video Example

Watch the video on the Applicant-developed scope of work.

Applicant-Developed Cost Estimate: Add the Project Cost

Adding the cost estimate is very similar to the process of adding a scope of work to a project. The Applicant adds the costs on the "Manage Scope & Cost" page, the same location where the scope of work was added.

Steps to add costs. The Applicant should:

  • Select the "Cost" tab
  • Expand the "Work to be Completed" drop-down list
  • Select the "Add Cost" drop-down list
  • Select cost source (e.g. FEMA Cost Codes, Applicant Provided Costs, Contract/Vendor Costs etc.)
  • Select "Contract/Vendor Costs"
Grants Portal Manage Scope & Cost: Work to be Completed (add). Please refer to Appendix 5-10 for full description.
Applicant-Developed Cost Estimate: Enter Cost Information

After selecting the "Contract/Vendor Costs" a pop-up window appears. From the pop-up window, the Applicant can enter all relevant cost information.

Steps to add costs. The Applicant should:

  • Select "FEMA Cost Code"
  • Enter the cost description in the appropriate field
  • Enter the quantity
  • Select the unit
  • Enter the unit price
  • Enter the city adjustment factor (if applicable)
  • Select "Add Item" at the bottom of the pop-up window
Grants Portal Manage Scope & Cost: Contract/Vendor Costs pop-up. Please refer to Appendix 5-11 for full description.
Applicant-Developed Cost Estimate: Edit or Remove a Cost Line Item

Once the Applicant selects the "Add Item" button, the pop-up window disappears.

The Applicant also has the option to edit or remove costs instead of adding a cost.

Steps to edit costs. The Applicant should:

  • Select the "Options" drop-down list on the left side of the screen
  • Select "Edit" or "Remove" depending on the necessary action
Grants Portal Manage Scope & Cost: Cost Line Items. Please refer to Appendix 5-12 for full description.
Applicant-Developed Cost Estimate: Complete Scope and Cost

Once the Applicant completes all edits or removes unwanted costs, the costs are locked in.

Steps to add costs. The Applicant should:

  • Select the green "Complete and Lock" button in the top right corner of the screen once ready
Grants Portal Manage Scope & Cost: Complete and Lock. Please refer to Appendix 5-13 for full description.
Applicant-Developed Cost Estimate: Manage Scope and Cost

The Applicant can make any last-minute changes to the cost estimate on the "Manage Scope and Cost" page.

Steps to manage costs. The Applicant should:

  • Select the orange "Unlock for Rework" button in the top right corner of the "Manage Scope & Cost" page
  • Select the "Cost" tab
  • Make the necessary changes
  • Select the "Save Scope" button
  • Select the "Complete this Scope" button
Grants Portal Manage Scope & Cost: Edit Scope and Cost. Please refer to Appendix 5-14 for full description.
Applicant-Developed Cost Estimate: Video Example

Watch the video on the Applicant-developed cost estimate.

Finalizing the Applicant-Developed Scope and Cost

Once all edits are saved the Applicant is ready to submit the scope and cost to FEMA.

  • Select the "Go Back" button
Grants Portal Manage Scope & Cost: Edit Scope and Cost. Please refer to Appendix 5-14 for full description.
Finalizing the Applicant-Developed Scope and Cost: Submitting to FEMA

The previous step will bring the Applicant back to the "Project Details" page. To submit the scope and cost, select the green button in the top right corner of the screen labeled "Submit for Validation."

The general project information such as the Project Number, Category of Work, Project Title and type, and status are visible in the screen. The Applicant should verify that these details are all correct, and if not, make the necessary edits.

  • If everything is correct, select "Submit for Validation"
Grants Portal Project Details page. Please refer to Appendix 5-15 for full description.
Finalizing the Applicant-Developed Scope and Cost: Confirm Submit

After selecting on the "Submit for Validation", a confirmation window will appear on the screen. It will read, "Are you sure you want to submit the project's Scope and Cost to FEMA for validation? You will no longer be able to modify the Scope and Cost for this project."

  • If ready to submit, select "Yes"
Grants Portal Project Details: Submit. Please refer to Appendix 5-16 for full description.
FEMA Review of the Scope of Work and Cost Estimate

After submitting the scope of work and cost estimate, FEMA will conduct a compliance review. If additional information is required throughout project formulation, the Consolidated Resource Center will process the Request for Information and the Applicant will receive a notification through Grants Portal via email.

Throughout the scoping and costing process, the FEMA Program Delivery Manager will continue to work with and support the Applicant. The Program Delivery Manager will coordinate with the Consolidated Resource Center personnel regarding project development.

The Program Delivery Manager is responsible for:

  • Ensuring the correct documents (scope of work and cost estimate) are uploaded into Grants Portal
  • Coordinating with Consolidated Resource Center personnel, sharing information and maintaining situational awareness
  • Following up with the Request for Information documents requested to the Applicant
  • Reviewing the draft scope of work and cost estimate
  • Reviewing the project with the Applicant and discussing any edits
Recipient Review of the Project and Applicant Approval

The Recipient will review the project (including the most important sections of the project such as the Damage Description and Dimensions, scope of work, and cost estimate) in Grants Portal.

The Applicant will receive a notification when the scope of work and cost estimate are complete through Grants Portal via an email notification. The Applicant will review and electronically sign the scope of work and cost estimate in Grants Portal.

The following slides outline the process for reviewing and submitting a project with a complete scope of work and cost estimate.

Reviewing, Signing, and Submitting a Project: Signing (1 of 4)

When the Applicant is notified that the scope of work and cost estimate require approval, navigate back to the "Project Details" section. To sign and submit a project, select the green button at the top right corner of the screen labeled "Sign DDD/Scope/Cost."

  • Select the green "Sign DDD/Scope/Cost" button.
Grants Portal Project Details: Sign. Please refer to Appendix 5-17 for full description.
Reviewing, Signing, and Submitting a Project: Signing (2 of 4)

Sign Document Bar

  • The Applicant is now in the "Applicant DDD/Scope/Cost Approval" section, where they scroll down to the "Sign Document" bar.
Grants Portal Applicant DDD, Scope, Cost Approval. Please refer to Appendix 5-18 for full description.
Reviewing, Signing, and Submitting a Project: Signing (3 of 4)

Signing the Project

  • After the Applicant reviews the contents of the scope of work, cost estimate, and all other components of the project, select the button to sign and submit the project
  • At the bottom of the section in the "Sign Document" bar, there is a text field where the Applicant types their name, the date of signature, and selects on the orange button labeled "Click to Sign"
Grants Portal Applicant DDD, Scope, Cost Approval: Sign. Please refer to Appendix 5-19 for full description.
Reviewing, Signing, and Submitting a Project: Signing (4 of 4)

After selecting the "Click to Sign" button, the "Sign Document" pop-up window will appear.

  • Enter the Applicant's full name in the "Print Name" text field
  • Select the "Signature Style" from the drop-down menu
  • Enter the Applicant's Grants Portal password
  • Select the green "Sign" button at the bottom of the pop-up
Grants Portal Applicant DDD, Scope, Cost Approval: Sign Document. Please refer to Appendix 5-20 for full description.
Reviewing, Signing, and Submitting a Project: Submit (1 of 2)

The "Sign Document" bar should now contain the appropriate information.

  • If the Applicant is ready to submit the final project, select the green "Submit" button in the bottom right corner of the screen
Grants Portal Applicant DDD, Scope, Cost Approval (signed). Please refer to Appendix 5-21 for full description.
Reviewing, Signing, and Submitting a Project: Submit (2 of 2)

After selecting the "Submit" button, the "Confirm Submit" pop-up window will appear.

  • Select the blue "Yes" button to submit, or "No" in order to return to the project and make any final edits

When selecting "Confirm Submit" the Grants Portal will state:

"Are you sure you want to Submit? Please ensure you have reviewed the Damage Description and Dimensions and Scope and Cost Information on this page."

Grants Portal Applicant DDD, Scope, Cost Approval: Confirm Submission pop-up. Please refer to Appendix 5-22 for full description.
Reviewing, Signing, and Submitting a Project: Video Example

Watch the video on reviewing, signing and submitting a project.

Reviewing, Submitting, and Signing a Project: Best Practices

When reviewing, submitting, and signing a project in Grants Portal, the Applicant should use the following best practices to ensure everything is correct.

  • Compare the Damage Description and Dimensions to the Scope of Work to ensure all items that were damaged are included in both areas even if the repair has been completed
  • When reviewing the cost estimate, ensure all costs from the provided documentation are included in the cost estimate (e.g., freight/shipping, mobilization/demobilization, contract costs)
  • Review any Hazard Mitigation Proposal and coinciding documents

If any items are not correct or included, the Applicant should notify and discuss the issue with their Program Delivery Manager immediately.

FEMA-Developed Scope of Work and Cost Estimate

If the Applicant chooses to have FEMA complete the scope of work and cost estimate on their behalf, FEMA will have the following responsibilities throughout the formulation process.

The FEMA Program Delivery Manager is responsible for:

  • Meeting with the Applicant to achieve full document disclosure
    • Achieved through continued use of Essential Elements of Information
    • May be requested through the Request for Information process
  • Assisting the Applicant with uploading supporting documents into Grants Portal
  • Coordinating with Consolidated Resource Center personnel, sharing information and maintaining situational awareness
  • Work to resolve the Request for Information sent to the Applicant
  • Reviewing the draft scope of work and cost estimate
  • Reviewing the project with the Applicant and discussing any edits

Once the project reviews are complete and the Program Delivery Manager concurs with the project, the Recipient Point of Contact is notified. Once the Recipient concurs on the project, the Program Delivery Manager approves the project and sends the project to the Applicant for review and concurrence in Grants Portal. The Program Delivery Manager will contact the Applicant to discuss the project.

Applicant Responsibilities under a FEMA-Developed Scope of Work and Cost Estimate

The Applicant is responsible for:

  • Answering the Requests for Information by uploading the requested documentation in Grants Portal and notifying the Program Delivery Manager
  • Reviewing the project and providing concurrence in Grants Portal
  • Being proactive in communicating any issues with the Program Delivery Manager

If the Applicant wants changes made to the project, the Applicant will send the project back through Grants Portal and contact the Program Delivery Manager.

Lesson 5 Summary

In this lesson, participants learned about development of the scope of work and cost estimates for Standard and Specialized work in the Grants Portal.

The next lesson explains the use of the Emergency Management Mission Integrated Environment for reviews and obligation, the monitoring of reports in Grants Portal, and customization of Dashboard items.

Lesson 6 Overview and Objectives

The lesson describes the use of the Grants Portal to monitor the approval process for scope of work and cost estimates.

Upon completion of this lesson, participants will be able to:

  • Explain the reviews and obligation processes in Emergency Management Mission Integrated Environment
  • Define the reporting and monitoring process as it relates to Grants Portal
Phase IV: Obligation

This is Phase IV of the Public Assistance process: Obligation.

The objective is to obligate projects, complete the Recovery Transition Meeting with the Applicant, and transition Field Operations to the Region.

PA Phase IV: Obligation flowchart. Please refer to Appendix 6-1 for full description.
Note: All Projects are completed in Emmie
Emergency Management Mission Integrated Environment as the System of Record

The Emergency Management Mission Integrated Environment is the software that the Recipient will use to complete the process of the funding and approval of grants.

All information from Grants Portal including project documents will be copied and entered into the Emergency Management Mission Integrated Environment software. Once all additional reviews, including Recipient review in this software, the project is then copied and transferred into Grants Portal for Applicants to be able to see the final version of the project prior to grant obligation.

The Recovery Transition Meeting

This phase is the conclusion of the Public Assistance process with FEMA and Applicant will be able to view the details of the Recovery Transition Meeting in Grants Portal.

The Recipient and the Applicant should come prepared to the Recovery Transition Meeting to ask any last questions to the Program Delivery Manager.

Recipient Responsibilities:

  • Coordinate with the Program Delivery Manager in order to attend the Recovery Transition Meeting
  • Assist the Applicant by asking questions of the Program Delivery Manager
  • Ensures all the required Recipient forms are completed

Applicant Responsibilities:

  • Ask clarifying questions about the closeout process
  • Identify audit requirements
  • Ensure that all damages have been captured and placed into a grant
  • Sign the Recovery Transition Meeting form during the meeting and then electronically sign in Grants Portal
Signing the Recovery Transition Meeting (1 of 7)

The following slides outline how to sign a Recovery Transition Meeting in Grants Portal. To start the process, navigate to "My Organization."

  • Select "Event PA Requests" from the "My Organization" pane on the left side of the screen
  • Select the magnifying glass to the left of the event
Grants Portal My Event PA Requests Page. Please refer to Appendix 6-2 for full description.
Signing the Recovery Transition Meeting (2 of 7)

There will be a notification at the top of the section containing general information about the project. The notification will state that the project is "pending Recovery Transition Meeting approval."

  • Select "Review RTM or Sign RTM Report"
Grants Portal Event PA Requests Profile RTM Pending banner. Please refer to Appendix 6-3 for full description.
Signing the Recovery Transition Meeting (3 of 7)

The Applicant is now able to view the "Recovery Transition Meeting" section. There are tabs across the top labeled:

  • "Recovery Transition Meeting"
  • "RTM Checklist"
  • "Notes"
  • "Schedule History"

Instructions to review and verify the Recovery Transition Meeting:

  • Select each of these tabs to review and verify that the information provided is correct
Grants Portal Event PA Requests Profile RTM (expanded). Please refer to Appendix 6-4 for full description.
Signing the Recovery Transition Meeting (4 of 7)

After verifying that the information contained in all four tabs is accurate, the Applicant selects the "Sign RTM" button on the top right corner of the screen.

Grants Portal Event PA Requests Profile RTM (expanded). Please refer to Appendix 6-4 for full description.
Signing the Recovery Transition Meeting (5 of 7)

After selecting the "Sign RTM" button, the "Sign Recovery Transition Meeting" page will appear and a summary of the Recovery Transition Meeting details will be at the top of the page. There will also be reminders for the Applicant regarding how to reach the Program Delivery Manager. The Program Delivery Manager upon the completion of the Recovery Transition Meeting, will answer questions in the Grants Portal based on the information from that meeting. The Program Delivery Manager will then send via Grants Portal the information to the Applicant to sign.

  • After reviewing the information, the Applicant selects the orange "Click to Sign" button at the bottom of the page to sign the Recovery Transition Meeting
Grants Portal Sign RTM. Please refer to Appendix 6-5 for full description.
Signing the Recovery Transition Meeting (6 of 7)

After selecting the "Click to Sign" button, a pop-up window will appear. There is a series of fields that must be completed with the following information.

  • Type the Applicant's name
  • Select the desired font style for your signature
  • Enter the Grants Portal password
  • Select the green "Sign" button
Grants Portal Sign RTM pop-up. Please refer to Appendix 6-6 for full description.
Signing the Recovery Transition Meeting (7 of 7)

Once the Applicant has signed the Recovery Transition Meeting, the pop-up box will close, and Grants Portal will return to the "Sign Recovery Transition Meeting" page.

  • Once ready, the Applicant can select the green "Submit" button in the top right corner of the screen
Grants Portal Sign RTM (review). Please refer to Appendix 6-7 for full description.
Signing the Recovery Transition Meeting: Video Example

Watch the video on signing the Recovery Transition Meeting.

Reports and Monitoring: Customizing the Grants Portal Dashboard

The Dashboard in Grants Portal is easily customizable, so the Applicant and Recipient will be able to quickly locate and access different parts of the system. Tiles serve as shortcuts to data that the Applicant or Recipient wish to access quickly.

Grants Portal Dashboard. Please refer to Appendix 6-8 for full description.
Customizing the Grants Portal Dashboard: Creating Tiles (1 of 2)

Creating Tiles

  • The Applicant/Recipient logs into Grants Portal and navigates to "Applicant Event Profiles."
  • Select the "Filters" arrow to expand it and filter the items to create the tile
  • Select items to be filtered
  • Select the yellow star icon in the top right corner of the "Filters" arrow
Grants Portal My Event PA Requests: Filters. Please refer to Appendix 6-9 for full description.
Customizing the Grants Portal Dashboard: Creating Tiles (2 of 2)

Selecting the yellow star icon will result in creating a tile on the Dashboard. When the Recipient/Applicant navigates back to the Dashboard the new tile will appear.

Grants Portal Dashboard tile. Please refer to Appendix 6-10 for full description.
Customizing the Grants Portal Dashboard: Creating Widgets (1 of 4)

Widgets are applications or components of an interface, that enable a user to perform a function or access a service.

Applicants and Recipients can locate and add widgets to their dashboard by navigating to the task pane on the left side of the dashboard.

  • Select "Intelligence"
  • Select "Widgets"
Grants Portal Dashboard (no tiles). Please refer to Appendix 6-11 for full description.
Customizing the Grants Portal Dashboard: Creating Widgets (2 of 4)

On the "Widgets" page, the Recipient can view the complete list of widgets available.

  • Select the green "Add to Dashboard" button
Grants Portal Widgets Page. Please refer to Appendix 6-12 for full description.
Customizing the Grants Portal Dashboard: Creating Widgets (3 of 4)

After selecting the green "Add to Dashboard" button, the "Select Widgets" pop-up window will appear.

  • Select the event from the drop-down list
  • Select the Widget size
  • Select the green "Add" button
Grants Portal Add Widget pop-up. Please refer to Appendix 6-13 for full description.
Customizing the Grants Portal Dashboard: Creating Widgets (4 of 4)

The Applicant or Recipient navigates back to the Dashboard in order to view and confirm the creation of the new widget.

Grants Portal Dashboard: Applicant Status widget. Please refer to Appendix 6-14 for full description.
Reports and Monitoring: Customizing the Grants Portal Dashboard: Video Example

Please watch the video on customizing the Grants Portal Dashboard with tiles and widgets

Exporting Information from Grants Portal

There is no printing capabilities in Grants Portal, however, it is possible to export information when there is an option to download certain components/documents.

Grants Portal Hotline
Technical assistance is available through the Support Helpline at 866-337-8448.
people at a call center
Lesson 6 Summary

In this lesson, participants learned about the use of the Emergency Management Mission Integrated Environment for reviews and obligation, the monitoring of reports in Grants Portal and customization of Dashboard items.

The next lesson includes a review of the course and the key points from each lesson.

Lesson 7 Overview and Objectives

This lesson will review the course objectives. Participants will take a Post-Course Assessment and complete the Course Evaluation Form.

At the end of this lesson, participants will be able to summarize the content of the course.

Course Objectives

In this course, the participant should now be able to:

  • Demonstrate the benefits of transparency by using Grants Portal
  • Explain how the Recipient and the Applicant can use Grants Portal to review and manage projects throughout their life cycle
  • Describe the user-friendly approach to navigating Grants Portal
Lesson 1 Objectives

Lesson 1 covered the administrative requirements, course goal and objectives, and provided an overview of the management and coordination capabilities of Grants Portal.

The participant should now be able to:

  • Identify administrative requirements of the course
  • State the goals and objectives of the course
  • Describe the Grants Portal capabilities and information needed across all four phases
Lesson 2 Objectives

Lesson 2 covered the capabilities of the Grants Portal and covered all the necessary information to establish and manage profile accounts, as well as information management in the Grants Portal including receiving notifications and uploading required documentation.

The participant should now be able to:

  • Describe various procedures for profile account initiation within Grants Portal
  • Review best practices for account management within Grants Portal
Lesson 3 Objectives

Lesson 3 covered Phase I: Operational Planning in the Public Assistance process including key steps such as submitting a Request for Public Assistance, and the information requirements to validate the request and initiate project formulation in the Grants Portal.

The participant should now be able to:

  • Explain how to use Grants Portal during Phase I of the Public Assistance process
Lesson 4 Objectives

Lesson 4 covered Phase II: Damage Intake and Eligibility Analysis of the Public Assistance process including capturing the Applicant's incident-related damage in Grants Portal.

The participant should now be able to:

  • Describe the key steps for capturing Applicant's incident-related damage in Grants Portal during Phase II of the Public Assistance process
Lesson 5 Objectives

Lesson 5 covered Phase III: Scoping and Costing of the Public Assistance process, including the development of the scope of work and cost estimates for Standard and Specialized work in the Grants Portal, as well as the use of Grants Portal to monitor the approval process for scope of work and cost estimates.

The participant should now be able to:

  • Describe the key steps for developing the scope of work and cost estimate in the Grants Portal
Lesson 6 Objectives

Lesson 6 covered Phase IV: Obligation of the Public Assistance process, including the use of the Grants Portal to monitor the approval process for scope of work and cost estimates.

The participant should now be able to:

  • Explain the reviews and obligation processes in Emergency Management Mission Integrated Environment
  • Define the reporting and monitoring process as it relates to Grants Portal
Course Summary

The course is complete.

This course presented how the State, Local, Tribal, and Territorial Recipients and Applicants will be able to use Grants Portal as it pertains to the Public Assistance Program.