The first key component of the Public Assistance Delivery Model is the Public Assistance organizational structure. The FEMA field staff are responsible for working with the Recipient and Applicant to collect the requisite information to write the project grant (e.g. identifying and documenting damages).

The Program Delivery Manager is the primary individual that works with the Applicant to collect this information.

The Site Inspector documents and photographs damages for sites that have yet to be repaired (referred to as Work to be Completed).

Once all documentation and information are collected, they are sent to a team of Validation and Costing Specialists at the Consolidated Resource Center that writes the full project or validates the scope of work and cost estimates created by the Applicant. The Consolidated Resource Center then sends the project back to the Program Delivery Manager who discusses it with the Recipient and Applicant to ensure they concur with FEMA.