Key Components of the Public Assistance Model

The team charged with the redesign of the Public Assistance Delivery Model laid the foundation for revisions in administering the Public Assistance Program.

During the reengineering of the Public Assistance process, FEMA Public Assistance did not change the laws or regulations. Public Assistance only changed how it administers the program including implementing new:

  • Organizational structure
  • Manageable roles, span of control, and expectations
  • Phases of the Delivery Model
  • Segmenting projects by type
A blue table showing what is changing and hasn't changed with the New Public Assistance Delivery Model. Under what hasn't changed is law, regulations and policy. Under what is changing is the process, roles, tools and templates, and systems.