Suspicious Mail and/or Package

Be alert for:

  • Letters that include a threat or have suspicious contents such as white powder or pictures of the workplace.
  • Packages with oil or grease spots, an inaccurate address, or excessive postage and/or packaging.

If you encounter a suspicious mail item or package:

  • Isolate the item. Do not open or handle it yourself.
  • If you do open an item that contains a suspicious substance, evacuate the area and immediately wash your hands with soap and water.
  • Contact your management or security personnel.
  • Do not destroy written threats or envelopes in which they are received unless directed to do so by your management or security procedures.
Sources: U.S. Postal Inspection Service Guide to Mail Center Security and DHS Best Practices for Safe Mail Handling
Parcel with excessive packaging