Crisis recovery teams manage the impact of serious incidents. A crisis recovery team can help in the healing process by:

Planning for immediate post incident actions — Identifying and contacting any at-risk survivors, holding meetings with family or the community, and updating the plan.

Establishing casualty and fatality process — Determining who tells loved ones about casualties and fatalities

Reducing fear — Helping to restore confidence in the safety of the environment by discussing security measures and addressing fears that an incident may occur again.

Facilitating grieving — Formulating a policy on funerals and other memorials, helping plan incident- and age-appropriate activities, and obtaining as needed the services of trained counselors and other experts from the community.

Supporting loved ones — Answering questions about the incident and the response, and offering advice on addressing children’s needs.

Promoting the primary mission — Promoting the mission of the organization (education or worship) by supporting a return to regular schedules and calling in substitute personnel as needed.

Community responders may have resources available to help staff recovery teams.