An organizational structure helps CERT leaders and members to be more effective and focused in their response. An accountability system and management structure help ensure the safety of the team. Organization also makes communication, information management, and activity documentation more effective.

The result of a structured approach is what matters the most: the ability to direct team responses to do the most good for the most people in the shortest amount of time.

Remember, the government agency that sponsors your local CERT Program establishes other important protocols that all local CERTs must follow. You'll learn about these protocols in the classroom CERT Basic Training course.