| As a CERT volunteer, you can provide valuable assistance by addressing the needs that may arise before emergency responders can arrive in your neighborhood or workplace.
How do actual CERT volunteers feel about their role in the community?
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 | Gail: "I am not afraid anymore. If another earthquake happens, or another disaster, I have some skills that I have learned, so the fear and the terror is not there." |  | Rance: "It’s really empowering to know that you’re what’s gonna be there first." |  | Delores: "Because of CERT training, we didn’t lose hope. We actually became the proponents of you can survive no matter what." |  | Carolina: "What I like best about the program is just feeling like I am part of San Francisco, and in case of an emergency, I feel prepared." |
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