Each CERT and individual volunteer only has a small picture of what’s going on. Meanwhile, at a higher level, other mission priorities are being organized. Thus, the CERT TL needs to regularly communicate with the EOC with regard to incident status, team member assignments, and resources used and required. This information is vital for tracking the overall situation.

The most important thing to do is to write down what happened—either on forms or simply on a sheet of paper.  Every functional team or staging location should have a scribe to record everything (although sometimes the scribe will have other duties).