Practice basic etiquette when meeting people with disabilities and others with access and functional needs. For example:

• Do not shout at a person with a hearing disability unless asked to do so. Speak in a normal tone but make sure your lips are visible. The same holds true for people with limited English proficiency.
• When meeting someone with a visual disability, identify yourself and others with you (e.g., “Jane is on my left and Jack is on my right.”). Continue to identify the person with whom you are speaking.
• If the person’s speech is difficult to understand, do not hesitate to ask him or her to repeat what was said. Never pretend to understand when you do not.