Lesson 2 Overview: Emergency Management Partners

This lesson presents an overview of FEMA’s mission and goals, key partners, and the role of emergency management in local government. At the completion of this lesson, you should be able to:
  • Describe the roles of the partners in emergency management.
  • Identify the location of the emergency management function within your local government.
  • Relate the topics to your job and community.
Transcript
FEMA Mission and Goals

As you learned in the previous module, the Federal Emergency Management Agency (FEMA) was established by Executive Order 12127 in 1979. FEMA later became part of the Department of Homeland Security (DHS) in 2003.

FEMA’s mission is to support the Whole Community to ensure that as a Nation we work together to build, sustain, and improve our capability to prepare for, prevent, protect against, respond to, recover from, and mitigate all hazards.

FEMA leads and supports the Nation in a risk-based, comprehensive emergency management system of preparedness that includes prevention, protection, response, recovery, and mitigation.

FEMA: Coordination and Support

FEMA’s role is to coordinate the Federal resources that support State, local, tribal, and territorial efforts when a Federal emergency or disaster is declared.

One of FEMA’s most important supporting roles is to provide disaster assistance to individuals and communities.

FEMA does not assume total responsibility for disaster assistance but does assume the role of coordinating Federal resources when a Federal emergency or disaster is declared.
Partners in Emergency Management
Effective action to prevent, protect against, mitigate, respond to, and recover from any type of threat or hazard requires the active involvement of numerous partners.
Partner Coordination Network - Network diagram showing the partners in emergency management: local government, tribal government, nonprofit sector, private sector, State government, territorial government, and community members
These partners include the private and nonprofit sectors: businesses, faith-based organizations, advocacy groups for those with disabilities and other access and functional needs, and community members, in conjunction with local, tribal, territorial, State, and Federal Government partners. This focus on enabling the participation of partners in national preparedness activities is referred to as the Whole Community approach.
Whole Community Approach to Emergency Management

When looking at the roles of partners in emergency management, it is important to consider the Whole Community concept.

“Whole community is a means by which residents, emergency management practitioners, organization and community leaders, and government officials can collectively understand and assess the needs of their respective communities and determine the best ways to organize and strengthen their assets, capacities and interests.”

– A Whole Community Approach to Emergency Management: Principles, Themes, and Pathways for Action

Let’s start with the role of the government in emergency management.

Partners: Government
Each level of government participates in and contributes to emergency management.
Select this link to access all information presented.
Local Government Emergency Management Placement
The organizational placement of emergency management affects the way that relationships are developed. Some options include placing the emergency management function in a separate organization or within fire/rescue or law enforcement departments.
Function Advantages Challenges
In a Separate Organization
  • Perception of bias minimized.
  • More visibility is possible.
  • Increased access within local government.
  • Rapport may need to be built with officials from other departments and agencies.
  • Building strong networks may be more difficult.
Within Fire/Rescue or Law Enforcement
  • An emergency manager in a first-response agency can be an asset.
  • Relationships built due to proximity pay off in development and maintenance of an emergency management program.
  • Perceived allegiance to the organization to which the emergency management function reports may hamper coalition-building efforts.
  • There may be the perception of a “response only” focus and not a focus on an all-hazards approach for all mission areas of emergency preparedness.
Partners: Private and Nonprofit Sectors

Government agencies are responsible for protecting the lives and property of their citizens and promoting their well-being. However, the government does not, and cannot, work alone. In many facets of an incident, the government works with the private and nonprofit sectors as partners in emergency management.

Private and nonprofit sectors are encouraged to develop contingency plans and to work with State, tribal, local, and territorial planners to ensure that their plans are consistent with pertinent plans, national planning frameworks, and the National Incident Management System.
Private Sector

Private-sector organizations play a key role before, during, and after an incident and are important in building resilient communities. Businesses must consider what they need to survive an emergency or disaster, as well as the needs of their customers and employees.

Business continuity and disaster recovery planning can help private firms return to normal operations more quickly after a disaster. As mentioned in Lesson 1, PS-Prep is a resource to help businesses broaden their recovery planning.

Emergency managers must work seamlessly with businesses that provide water, power, communications networks, transportation, medical care, security, and numerous other services upon which both response and recovery are particularly dependent.
Nonprofit Sector (1 of 2)
Organizations in the nonprofit sector, including nongovernmental organizations, have enormously important roles before, during, and after an incident. They provide:
  • Sheltering, emergency food supplies, counseling services, and other vital support services to support response and promote the recovery of disaster survivors.
  • Specialized services that help individuals with disabilities and other access and functional needs.
Nonprofit Sector (2 of 2)

A key feature of nonprofit organizations is their commitment to specific sets of interests and values, which drive the groups’ operational priorities and shape the resources they provide.

Nonprofit organizations bolster and support government efforts. These organizations collaborate with responders, governments at all levels, and other agencies and organizations.

Signage for American Red Cross, Service on Saturdays, and Operation Blessing
Key Nonprofit: National VOAD

A key nonprofit organization is the National Voluntary Organizations Active in Disasters (National VOAD).

National VOAD:

  • Is the forum where organizations share knowledge and resources throughout the disaster cycle—preparation, response, and recovery—to help survivors and their communities.
  • Is a consortium of approximately 55 national organizations and 55 State and territorial equivalents.
  • Typically sends representatives to FEMA’s National Response Coordination Center to represent voluntary organizations and assist in response coordination during major incidents.
Partners: Community and Citizens

FEMA recognizes that a government-centric approach to emergency management is not always enough to meet the challenges posed by an incident.

FEMA’s Whole Community approach includes community engagement strategies to promote discussion on approaches that position local residents for roles in planning, organizing, and sharing accountability for the success of local disaster management efforts. This approach enhances the Nation’s security and resilience.

Emergency managers need to engage and plan for the needs of the whole community. This can include community members who:

  • Speak languages other than English.
  • Are from diverse cultures or economic backgrounds.
  • Are all ages (i.e., from children and youths to seniors).
  • Have disabilities and/or other access and functional needs.
  • Are traditionally underrepresented in civic governance.
Partners: Community and Citizens (2 of 2)
Emergency managers need to engage and plan for the needs of the whole community. This can include community members who:
  • Speak languages other than English.
  • Are from diverse cultures or economic backgrounds.
  • Are all ages (i.e., from children and youths to seniors).
  • Have disabilities and/or other access and functional needs.
  • Are traditionally underrepresented in civic governance.
Role of Communities and Citizens

Individuals need to help by taking responsibility for their own self-preparedness efforts. As they prepare and work with others, they will build their communities' security and resilience.

Individuals and families can contribute by:
  • Reducing hazards in and around their homes.
  • Developing a preparedness plan.
  • Assembling emergency supplies.
  • Monitoring emergency communications.
  • Volunteering with an established organization.
  • Taking training in emergency response.
Select this link for recommendations on emergency supplies.
Emergency Response Training
Training resources are available to citizens and communities to help them participate in Emergency Management. These include:
  • Citizen Corps' Community Emergency Response Team (CERT) training, which prepares citizens to help themselves, their families, and their neighbors in the event of a disaster. CERT training covers basic disaster survival and rescue skills that are important to have when professional emergency services are not available. Topics covered include:
    • Disaster preparedness.
    • Basic fire safety.
    • Disaster medical operations.
    • Light search and rescue operations.
  • FEMA’s Emergency Management Institute independent study courses.
  • Additional training opportunities through your local government and State Emergency Management Agency.
Training for the Whole Community

FEMA’s IS-909 course and "Preparedness Activities for Communities Everywhere" tools support communities already engaged in preparation or interested in becoming more prepared.

To support new and existing neighborhood preparedness programs, the "Preparedness Activities for Communities Everywhere" tools are comprised of 16 preparedness modules on topics ranging from preparedness on a budget to fire extinguisher operation, and specific topics such as disaster planning for a pet or service animal.

In April 2012, a representative from a Dallas, Texas community-based community organization reported that two people she trained using these materials were able to protect their families during violent tornadoes.

Additional information and access to the materials is available through the IS-909 – Community Preparedness: Implementing Simple Activities for Everyone course page.

Partner Success Stories - Video Transcript

There are many examples of successes that result from involving community partners in emergency management efforts. Let’s look at a few from the March 2012 National Preparedness Report.

Nonprofit Sector

In late August 2011, Hurricane Irene made landfall along the east coast of the United States. Ultimately, the storm resulted in major disaster declarations in 13 States, Puerto Rico, and the District of Columbia.

As a result of the storm, more than 27,000 people found shelter in approximately 500 locations opened by States, localities, and the American Red Cross. Working with its mass care partners, the American Red Cross supplied 1.8 million meals and snacks, provided 22,000 health and mental health consultations, and distributed nearly 127,000 relief items, just 11 days after the storm’s landfall. In Pennsylvania alone, numerous organizations supported the relief effort:

  • The Southern Baptist Convention helped set up two mobile kitchens;
  • County mental health agencies deployed volunteers to emergency aid stations;
  • The American Humane Association established pet shelters;
  • Mennonite Disaster Service helped clean out homes;
  • The Teamsters assisted in transporting supplies;
  • The Boy Scouts of America helped assemble hundreds of coolers packed with food, supplies, and information; and
  • Local organizations donated over $400,000 worth of in-kind supplies and materials.

 

Private Sector

Tropical Storm Irene struck Vermont on August 28, 2011, damaging more than 500 miles of State highways and closing 34 State bridges. The resulting damage isolated 13 communities, forcing Vermont’s National Guard to airlift food and water. By August 31, crews had restored emergency access to all isolated communities. Within 30 days, 98 percent of the roads were reopened. Four months later, Vermont officials celebrated the final repair of Route 107, the last State highway to reopen after sustaining severe flood damage. In the 3-mile section of Route 107 hit the hardest, a strip of road about 4,000 feet long was completely missing. Completing this repair normally would have taken 2 years, but only took 119 days. More than 46 companies worked with the Vermont Agency of Transportation, National Guard units, and law enforcement to complete the repairs.

 

Community Partnerships

The May 2011 tornado in Joplin, Missouri, damaged the community’s social services infrastructure, creating new needs for many community residents, particularly among at-risk populations of older adults and children. Partnerships among community residents, community-based organizations, and agencies at all levels of government have proven integral to successful social services recovery. For example, State and local Aging Networks partnered with the HHS Administration on Aging to help older residents who lost their homes obtain relocation assistance. Similarly, an innovative Child Care Task Force—coordinated by the HHS Administration of Children and Families and implemented in partnership with Federal, State, local, and nonprofit stakeholders—harnessed resources to meet Joplin’s emergency child care needs after the tornado destroyed or damaged 27 child care facilities. When the tornado demolished six school buildings, the Joplin School District relocated classes to alternate facilities, including empty retail space at a local mall. Public-private collaboration allowed schools to open on time in August 2011.

Resources
This lesson provided information on the different emergency management roles in the community. Below are links to get more information.
Lesson 2 Summary
This lesson introduced you to the key partners in emergency management and the roles each performs. You should now know:
  • The mission and goal of FEMA.
  • Key players in the emergency management network.
  • The roles of the key players.
  • Where the emergency management function may be located in local government.
In the next lesson, you will learn about the emergency management components necessary for preparedness.