2C. What Is the Resolution Phase?

The following section will discuss the Resolution phase of the Continuous Improvement Process, including how to conduct Improvement Planning Workshops and develop action plans.

1. What is Continuous Improvement? 2. What Is the Continuous Improvement Process? 2A. What Is the Discovery Phase? 2B. What Is the Validation Phase? 2C. What Is the Resolution Phase? (Current Section) 2D. What Is the Evaluation Phase? 3. What Makes a Continuous Improvement Program Effective? 4. Course Wrap-Up 5. Course Exam