Method: Interviews

Definition: A meeting with an individual or group to collect perspectives after an incident or exercise on what happened and why.

Example: While conducting an interview, Continuous Improvement personnel learned of a communications issue that was interfering with situational awareness and asked follow-up questions for more detail to inform COAs to correct the issue.

Considerations:

  • Used to understand incident details and explore different perspectives about particular topics.
  • Enables in-depth discussions of key issues, often involving subject-matter experts.
  • Can be difficult to schedule during or immediately following an exercise or incident.
Interviews Method