Adjustment Issues – Remediation Issues
It is not uncommon for a remediation service provider or the contractor to include charges within their invoice that:
  • Are not insured under the SFIP
  • Duplicate another charge
  • Should be priced within another SFIP-insured line item allowance

Before engaging a professional service that includes structural drying, the policyholder should consult with the assigned flood adjuster, and the adjuster should inform the policyholder that an itemized room-by-room invoice and a properly completed drying log are required per both industry standards and the SFIP. To ensure proper claim handling, it is imperative that an adjuster become knowledgeable about which remediation measures are warranted after a flood loss and afforded coverage under the SFIP.

Bulletin W-13025a (Claims Guidance – Structural Drying and Other Related Items) explains how allowances for drying as well as other related items may be included in an SFIP-insured claim payment.
Photo of home using exterior commercial dehumidifiers to remove moisture